Facilities were generally clean even though they could do with quite a bit of sprucing up. Front counter and dining area staff could have treated guests with a warmer attitude instead of behaving so regimentally - felt like we were in military quarters at times. Location is good (near Graz town) but parking is limited (the hotel owns a small parking lot across the street that could accommodate less than 10 cars).

Facilities were generally clean even though they could do with quite a bit of sprucing up. Front counter and dining area staff could have treated guests with a warmer attitude instead of behaving so "regimentally" - felt like we were in military quarters at times. Location is good (near Graz town) but parking is limited (the hotel owns a small parking lot across the street that could accommodate less than 10 cars).

For a short business trip the right choice and valuable hotel. Everything Was clean and breakfast good.

Staff was friendly and helpful. Room was basic, but got what I paid for.

On the other side of the river, you need a (free) Straßenbahn to get to the center.

Our stay here was great! The hotel is located very lose to the Hauptplatz, many restaurants are nearby as well as public transportation. The rooms were well kept, comfortable and the staff was very friendly. I would recommend this hotel to others.

The receptionist who received us was almost rude. She was in an argument with another employee when we arrived so she ignored us & kept arguing in front of us. I didn't like her attitude. After waiting a bit I had to get her attention & she was not too happy to get herself out of the argument. The room she gave us was so hot & in the sun-- the AC did not work, so I came down & asked her if she could give us another room on the shady side of the building. Again she treated us with a curt answer & said the hotel was fully booked-- nothing else was available. That evening the TV had no sound & the evening receptionist came up to help us. This lady was very sweet & helpful -- a total contrast to the lady who was working there during the day. She tried to fix the TV & offered to give us another room. I was surprised to find out that the hotel had many rooms available & this was verifiedeven by the morning receptionist.. Other than the location close to the historic center & a clean basic hotel- with a very average breakfast, there is nothing to rave about this place. I don't know why Expedia has this hotel on their list.

Breakfast was very good. The lady who was serving the breakfast was very nice.

This hotel is a bit difficult to find. It was OK but the lack of suitable air conditioning and the noise outside until 3 AM was very annoying. We had a 2 room suite. The decor was very average and the breakfast was barely OK (not much selection). However, a fairly short walk (10 min) to the old section of Graz although I would be concerned a bit coming back late at night. Overall...basic and average.