It is a great luxurious hotel property. We like it’s style and it’s quality. It is not your contemporary type but solid excellence. The staffs are very well trained, professional, courteous and helpful. This culture goes from front desk, to restaurant, bell, concierge and housekeeping, love it love it. We shall be back at no time

The property itself is historic and charming but it was the service provided by all of the staff that set this property apart.

Fantastic hotel set in an old monastery.

great hotel

The place was great - close to everything and had a fabulous breakfast. The staff were also very helpful and we really enjoyed our stay.

The Augustine is hands-down one of the loveliest hotels I’ve experienced. Ever. The former-monastery property and the rooms are gorgeous. The staff is incredibly warm and professional. And the food and the bar are top-notch. And it’s right near all the action of Old Town but secluded from the craziness. Absolutely a 5-star experience.

The Augustine is hands-down one of the loveliest hotels I’ve experienced. Ever. The former-monastery property and the rooms are gorgeous. The staff is incredibly warm and professional. And the food and the bar are top-notch. And it’s right near all the action of Old Town but secluded from the craziness. Absolutely a 5-star experience.

Truly exceptional property, amazing staff, luxury throughout

Truly exceptional property, amazing staff, luxury throughout

Great spot, some of the services are not back due to COVID but generally a great place

Great spot, some of the services are not back due to COVID but generally a great place

Beautiful Augustinian Monastery in a great location in Prague. Staff was wonderful!

Beautiful Augustinian Monastery in a great location in Prague. Staff was wonderful!

Wonderful staff, which is unlikely for Prague. Great breakfast. Easy walk to Old Town.

This hotel is amazing! The grounds and rooms are beautiful and the staff is wonderful. We were upgraded to a deluxe room because of my Marriott Bonvoy account and couldn’t have been happier. The room and bathroom was huge, with a lovely view of the courtyard. The room had a king bed and desk and chaise lounge. Even with all the furniture it felt spacious. And the bathroom had double sinks, a soaking tub, rainfall shower and bidet. We received breakfast for free because of the hotels.com package and it was excellent. All of the staff were gracious and accommodating. I had mentioned it was my birthday and they had a delicious chocolate cake waiting for me in the room. In terms of location, it’s situated on the castle side and close to everything. It is right near the tram tracks so need to be a little careful when walking around. However, when you’re in the hotel you’d have no idea you were on the tram line. It is one of the quietest hotels I’ve ever stayed at. I would highly recommend staying here and will definitely be doing just that on my next trip to Prague. Rarely do you come across a place like this, that has no fault. It is a true 5 star experience.

This hotel is amazing! The grounds and rooms are beautiful and the staff is wonderful. We were upgraded to a deluxe room because of my Marriott Bonvoy account and couldn’t have been happier. The room and bathroom was huge, with a lovely view of the courtyard. The room had a king bed and desk and chaise lounge. Even with all the furniture it felt spacious. And the bathroom had double sinks, a soaking tub, rainfall shower and bidet. We received breakfast for free because of the hotels.com package and it was excellent. All of the staff were gracious and accommodating. I had mentioned it was my birthday and they had a delicious chocolate cake waiting for me in the room. In terms of location, it’s situated on the castle side and close to everything. It is right near the tram tracks so need to be a little careful when walking around. However, when you’re in the hotel you’d have no idea you were on the tram line. It is one of the quietest hotels I’ve ever stayed at. I would highly recommend staying here and will definitely be doing just that on my next trip to Prague. Rarely do you come across a place like this, that has no fault. It is a true 5 star experience.

Augustine is a wonderful luxury hotel very close to St Charles Bridge. The staff are all wanting to assist, the meals are great and the room was very comfortable.

The reservation staff is very rude and unreasonable. The communication comes nothing close to a luxury hotel standard and disregard the fact that this is hospitality business. She was neither helpful nor willing to help. In the end, she even stated the she was instructed by the Head of Revenue to behave as such and suggested we should contact him instead.

The hotel was amazing loved every bet of it .yet one staff at the reception was not helpful not pleasant her name was jiji.

The hotel was amazing loved every bet of it .yet one staff at the reception was not helpful not pleasant her name was jiji.

Gorgeous property! Staff was great!

Gorgeous property! Staff was great!

The morning waiter staff was neglectful on each day except the last day. It was then they were attentive and very accommodating in every way. Can’t figure that out

We liked everything about the Augustine. The staff was so acomodating. One staff member that really stood out was Dan. He gave us an overview of the hotel and Prague in general upon check in and was always there to help with any needs throughout the week. Excellent employee! Our room was always clean, as was the hotel and grounds. We had drinks, a brunch and some dinners there and the food was very good. The location of the hotel was safe, clean and accessible to many of the Prague hot spots. Things close by were the Charles Bridge, the Prague boats, the Prague castle and more. Absolutely wonderful experience at the Augustine. We would highly recommend.

Peaceful yet central excellent staff good breakfast

From the moment we arrived the hospitality was fantastic, we upgraded our room for a view of the castle, after the concierge showed us available rooms, apparently I didn’t book a room with a view, oh well. Since this was our first visit to Prague I thought it was well worth it! Room was extremely comfortable and well appointed, location couldn’t have been better, as well as providing a welcome relief from the crowds of tourists and the staff were friendly and helpful. Would highly recommend the hotel!

It was our first time in Prague - and the Augustine was the perfect choice. Not only a beautiful hotel, with exemplary service and FRIENDLY staff and GM (we chatting with him at breakfast one morning), but perfectly located for our walking and tram explorations of this marvelous city. They even upgraded our room to a suite upon arrival (it was slow season, so that helped!). And the St. Thomas beer is fabulous.

My family of 6 adults and 2 small children spent a week at the Augustine, a Luxury Collection Hotel in Prague. It was close enough to the Charles bridge and easy access to public transportation. We spent every day sightseeing and wrapped up in the hustle and bustle of the city, but were always welcomed to the serene, quiet calm environment that is the Augustine. Our rooms were clean and luxurious. The staff was friendly, taking great care to meet our needs.

The Augustine is immaculate and very conveniently located. It is a former monastery. Our room was amazing, spacious, and the bathroom was even larger than our masterbath in our home with every conceivable need covered. We also used the spa and the massage was great and reasonable priced. Finally, the staff was amazing and went above and beyond to make sure your every need was met. The Chef's four-course meal was wonderful as was the breakfast each morning. I highly recommend the Augustine and it will be where I stay on each trip to Prague!

Nice boutique hotel with a very knowledgeable and friendly concierge, Michal. Experience marred by the constant noise and vibration of the tram service right outside my room window.

Nice boutique hotel with a very knowledgeable and friendly concierge, Michal. Experience marred by the constant noise and vibration of the tram service right outside my room window.

Fabulous hotel and perfect location. Will definitely return.