The location is great. However the WiFi does not work in the room. The sound proofing is not good. You can hear sound from the street. Difficult to sleep.

Good: At the city centre. Great to have a refrigiator in the room! Great o offer cookies and coffe/tea every day! Bad: The wifi didnt work all the time. Lots of trafic if your room is close to the front side of the road.

We stayed one night and had an overall positive experience.

Very nice staff and service with great tips on the surrounding area. Great location and decent rooms. Don't miss out on the complimentary assortment of tea, coffee and cookies in the lobby. Also the free waffles in the late afternoon appeal to my Dutch heart!

Old hotel, did not look like the pictures. Using the shower the whole floor in the bathroom got wet. The wifi didn’t work. Fridge was not cold. During check-in we got informed that normally we had to pay a depositum (2-3000kr, don’t remember exact amount), there was no information about the depositum when we booked the hotel. In the end luckily we didn’t need to pay it. First time in Norway I’ve been told we need to pay depositum, and strange since the hotel was really old, broken floors etc.

Comfortable bed and a small room with the necessities. Sadly, my room smelled of cigarette smoke, not from the room itself, but from the corridor. It was also very noisy from the corridor.

We had a 3 days stay and never received service from housekeeping.

Good value for money, the rooms are nice enough but lack basic amenities such as kettle, coffee, tea, bar area, bathroom shaving plug. The fridge in the room is available to use but doesn't actually cool things down. Wi-Fi is free but really bad, barely usable. There is coffee and tea available in the reception, and breakfast only available if you request it. Staff doesn't inform you about any of this. The rooms are in general badly soundproof, with a lot of noise from the street and neighbouring rooms coming through

A terrific bargain given the prices for hotels in Tromso. The rooms were small, clean and well organized for the size but had everything one could need. Front desk staff, especially Andres, was truly terrific!! A total asset to the property with many recommendations for you!

Great for sleep, but low quality bathroom and desk. Service was ok, however no breakfat in the hotel. I got two 15% tickets for a resturant.

The hotel's facade was being renovated while I was staying there. I woke up to construction workers walking outside my (third floor) window on scaffolding, which was an unpleasant surprise. I hope that the hotel staff would have informed me about the renovation beforehand, because I was traveling for business and working from my hotel room. The renovation made working almost impossible: noise, people working right outside my window on scaffolding, and being forced to have curtains closed from 8 am onward, so no daylight entered the room.

Had the worst experience here as a solo female traveler. And if i was the owner of the hotel would fire the staff. Just to let you know: I am a doctor in my home country. Chose this hotel because it looked decent for spending one night, and had single rooms available, but it was a very bad experience: - I tried to contact the hotel several times before arriving to know about parking. Never got a reply. When arrived there asked if there was any free parking around because I don’t mind to walk: actually I was driving all day, so walk a bit was just perfect at the time. The girl at the reception started laughing at me. Like: did I told any joke? I then asked for paying parking, an announced at the reservation website. They told that there were non available. 3 min later was still at the reception and they gave a parking spot to another guest. Right in front of me. Unbelievable this kind of service. - there is a lot of noise at the hotel. You will not sleep the entire night, listening all the doors closing and people talking on the hallways. - I was at the 4th floor and when I wanted to do the check out elevator was not working. So i started to walk down the stairs with all my luggage to discover that the cleaning lady was keeping the door of the elevator open, with the cleaning car, at the second floor. Just a note: the polish lady at the reception was very nice. And even tried to look for a parking spot to me. The other one was very rude and mocking the guests.

The room seemed clean but the pillows had makeup stains on them so I don’t think they were changed from previous person staying in the room.

The room seemed clean but the pillows had makeup stains on them so I don’t think they were changed from previous person staying in the room.

Staff was very helpful and always ready to advice when needed. Dislike the elevator was broken and it doesn’t seem it’s going to get fixed any time soon.

Staff was very helpful and always ready to advice when needed. Dislike the elevator was broken and it doesn’t seem it’s going to get fixed any time soon.

Staff are ok. But facility is totally not good. I was in a hard time here.

Great hotel the staff is wonderful this was my third time visiting them

Very friendly staff. Very central and close to a mall and several restaurants. Daly the elevator wasn't working and we had pretty heavy bags.

Nice hotel

the staff were very friendly and dealt with assistance really well

Badly

We got a room on the highist floor and it was very small. The beds very soft and the wifi didn't work on the 4. floor.

The bed was comfortable and the service at reception was great, but the air vents are all linked and cigarette smoke filled my room every morning at 7 am. As the smell of cigarette smoke actually makes me Want to throw up, it wasn’t the best start to each day.

Excellent location. Very friendly helpful staff. Very clean and hot drinks available anytime.

Bit of a hike to town

Bit of a hike to town

The people are very helpfull and friendly. Also a great location

I loved the property, small and cute. Staff were lovely, chatty and helpful even at 2am. The only thing which would of been easier is having a kettle in the room but i think thats just me. Would go back if in Tromso.

Comfortable but small rooms. We were given an upgrade to a different hotel, without checking with us first, which sounds like a bonus but was further away from where we wanted to stay.

Comfortable but small rooms. We were given an upgrade to a different hotel, without checking with us first, which sounds like a bonus but was further away from where we wanted to stay.

This hotel is close to the centre of town. The bathroom was very small with no where to put anything. The shower folded in and out over the bathroom floor. The bathroom was in poor condition- towel rail broken, glass shelf was no longer there. No where to plug the hair dryer in front of a mirror.