Not the best location. Full amenities included hot tubs and the pools and of course, complementary breakfast makes our stay pleasant!

Check-in and check-out were easy. Decent continental breakfast, though local coffee shops and breakfast spots are tough to beat, so it's advantage is that it's free and on-site. The nightly 8pm fresh-baked cookie ritual was a pleasant surprise. The property was clean, like all Hampton Inns I've visited. The beds were less comfortable than expected. It wasn't loud after 10pm. The proximity to good restaurants and activities is a plus, right on Main Street in West Yarmouth and close to Main Street in Hyannis.

Perfect location and nice space. Breakfast had a nice spread and they baked fresh cookies daily at 8pm which was a hit with the kids. Staff were all extremely friendly.

My family and I were very excited to return here as we have stayed in previous years and had a wonderful experience. Much to our surprise, we were very disappointed this time. There were a lot of hair found in the beds among the comforter and stains on the sheets. The tub faucet leaked and completely flew off from the tub when we tried to start the shower. The people working at the desk tried helping us as much as possible but it seems that for the money and the quality that you expect a Hampton inn to provide it was disappointing and very discouraging. A handyman did show up and was extremely helpful with our tub situation as they did not have another room to move us to and it took 24 hours before it was fixed. The continental breakfast was extremely disappointing as well. We chose to stay at a Hilton hotel to avoid being disappointed but unfortunately this was not the case. I don’t mind spending the money for the quality but the quality was not to be had this time.

Girls trip brought us here. Hotel was accommodating. Unfortunately hotels.com had wrong information on the room we booked which caused a booking upgrade and extra fee. Hotel employees were very nice and helpful. Breakfast was good but need to stay on top of replenishing. Lots of people waiting for food. Had great cookies in the evening. Nice touch!

I liked the green backyard, pool. The room was clean ad the breakfast was ok.

The AC in my room was not working. Talked to the front desk, the gentleman checked the room and told me that he would be right back. I never saw him again. Thirty minutes later I came down to ask, and another gentleman told me that they had not forgotten me, just needed time. At 11:30 pm, I came down again, and apparently both people promised to deal with the situation left. The new lady behind the counter told me she had no knowledge about the situation, and could not do anything. Since I booked through Expedia, she could not give me a discount. She offered me some free snack. At a hot summer night, I need a working AC, and I do not think free snack will do the trick. I understand the maintenance is not onsite, and the staff members probably could not do anything about the AC. However, I would appreciate more open communications and not give false hope for me waiting for 1 hour at late night in my room waiting for someone to show up to look at the AC. This is a terrible experience.

Overall, our stay was average. Nothing is really stand out about the room or the hotel. We did note that the room was very clean (no bad smells) compared to other hotels in the area (where most hotel room smells very mildewy - and we know because we have been visiting enroute to Nantucket for 15 years +). So this is a big plus! But what was most disappointing was the breakfast area and food - the area is too small to accommodate the overflow of guests at this time of year. It was wall to wall people. And most of the food was either gone or picked over. We were on a time crunch, so we could not wait for a table or for the food to replenish. Otherwise, average stay but would suggest looking elsewhere for breakfast :)

Nice breakfast options. Lobby very busy with activity. Indoor pool was nice.

Good

Gotta add my own 2 cents that this is a winner - super easy to deal with, a no-sweat hotel.

This is my favorite place to stay on the Cape. I would give it an excellent rating across the board but there are two items that hurt that perfect score. The first is that the bed was really uncomfortable and the second is that my room was not cleaned the entire 3 nights/4 days of my stay. When I went to the front desk to ask if my room could be cleaned I was told that it was too late to request cleaning. It was 11:45 am and the housekeepers were still on my floor cleaning other rooms. With that said, with the exception of that one rude staff member, everyone else is warm and welcoming. We will stay again. Hampton Inn is by far the best dog friendly hotel on the Cape.

Good location near Hyannis Port restaurants, clean, quiet.

Nice atmosphere and clean room.

Nice hotel, but it seems Hampton Inns are allowing dogs in there hotels now. Every Inn we’ve gone to in New England has had dogs and while I’m a dog lover myself, I don’t like them in hotels and having to listen to them bark and whine at all hours. Put your dog in the kennel!

Good. Pet friendly

The staff was outstanding. Accommodations were perfect and the hotel was very clean. We truly enjoyed our stay.

You had to PAY to park at the hotel. RIDICULOUS! Unsafe neighborhood.

Everything was wonderful. Great location.

Hotel and staff were great. Dan , Mario and the other 2 staff at the front desk were exceptional and went above and beyond. The only reason for 4 stars instead of 5 was the new person, I believe Anthonina was her name, she was the staff at the breakfast, leaving many items empty, even the milk was empty, she satys inside, rarely comes out and I witnessed her beyond rude to a client when he knocked on the the door to ask her to attend to the empty items. She definitely need training or relocation to motel 6 or something. Otherwise the hotel, house keeping and front desk were exceptional and made our stay great.I would go back for another stay hoping the breakfast new staff either trained or moved on.

Only hotel in Cape Cod that is not a run down old dump.

Too loud. People above us kept running back and forth in the morning. Also, people in the hallway being too loud. Nothing was done about it. Didn’t sleep well at all because of it.

Location is great. Easy to get to everything.

Great stay! Spacious clean room and friendly staff. Cookies at 8pm were a lovely touch as well as all day coffee and lemon water. Unfortunately no time to use facilities but swimming pool looked very inviting.

You should post the fee for dog friendly

The main areas could use more cleaning, dirty carpets sticky seating but I did like the hotel for price and value

Room was spacious and clean beds are very comfortable. Cookies at night and 24 hour coffee. Looking forward to breakfast tomorrow morning

The toilet flush was broken, and the toilet was smelly. The hotel should have noticed this before accommodating people in the room. Moreover, the room was not properly cleaned.

I couldn’t decide how many stars to give this place because there were good 👍 things and not so good 👎 things that I know were out of the control of the hotel staff. The room they gave us needed some repairs: shower sliding door fell off the track then was super tight to open once we pulled it back on the track. Toilet was not sealed to the floor so it moved when ever we used it. Shower head cap was not sealed to the wall. Bed too firm for us. I called front desk and they upgraded us to a better and remolded room. It is a pet friendly hotel but people need to be more careful keeping pets leashed or at least secured especially if you know your pet is a runner. My husband and I were NOT expecting to be jumped/attacked by a very large dog as we were walking down the hall to the elevator. Pretty scary. The good 👍: staff was wonderful, friendly and welcoming, the breakfast selection was wonderful, cleanliness excellent, plenty of parking. Very close to dock to take the ferry, great restaurants nearby.

We have a wonderful stay. Received canned water when we arrived. Hot freshly baked cookies at 8pm. Breakfast had a variety of items. No gluten free muffins or bagels. Hot breakfast was eggs, bacon and home fries, and waffles. Close to numerous restaurants and activities.

Close to restaurants and golf. Not far from the beach. Room was very clean. Dog friendly rooms if you need them. Front desk very nice. Baked cookies every night at 8pm for guests to have. They have Cape Cod beer on tap. You can get local beer right at the hotel. This beer is made just down the road.

Propety is in very good condition. Staff is very helpfull and attentive. 8pm cookies are a hit!!!. Will stay here again when visiting the Cape..