Chic!

Did not live up to the hype or the high price point. It's a decent hotel but it looks much nicer on images. The area it lies in is fantastic though. It feels that you pay a large premium for a super small pool on the roof top. Some feedback: - Service is very volatile. Some people are very nice while some are quite rude and not service minded at all. - Quality at breakfast varied a lot. The matcha tasted different every day. Some days it was undrinkable. Service level here was generally poor except for one star person. - Swimming pool is quite dirty. - There is no shower functioning at the swimming pool. - Room is okay, but quite worn on some parts. Lacking that extra touch. There is potential for the hotel if some minor things are being fixed.

Nice hotel. Great pool and bar on the roof. In Soho and close to all shopping, restaurants. Only drawback is that they don’t do valet parking.

Great location, excellent service, clean, restaurants on site, elevators, love this hotel

Very attentive staff…easy check in and out. Bright rooms…good food

Rooms were not maintained well. The bathroom had a lot of grime prior to checking in. Front desk is not any help

Service was essentially non existent. The shower tiles were dirty. I️ could barely handle standing on my tippy toes while showering. They claimed parking with in and out privileges but it was just $10 off/day at a parking garage 2 blocks away with no in and out (and they climbed through the passenger seat when it was time to get our car back bc they squeeze the cars in so tight). I️ will not be staying here again.

Great location, friendly helpful staff and good facilities. Room and bathroom size large for New York. Only issue was noise from street (even on 11th floor), from other rooms and from partygoers on roof terrace (located on 17th floor)!

Stayed with my girlfriend and puppy. Our second time at this hotel. Amazing service and pet friendly

The hotel itself was clean and acceptable but the staff were not helpful or welcoming.

I wasn’t sure what to expect based on the website. I think their website needs improvement in my opinion. I was very pleased with the amenities of the hotel. It was perfect for what we needed.

My first stay at this property (about a year ago) was great. This second stay was so-so. Check-in: The process was quick and the gentleman at the front desk was courteous, although he was sick, so it was somewhat off putting considering he didn’t wash his hands/sanitize each time he coughed/ blew his nose before touching the room keys, etc. Room: The room wasn’t properly cleaned when we arrived. There were dirty hand print smudges on the mirror in the bathroom, a huge clump of hair left in the shower, hair on the bathroom floor and even hairs on the towels. The cups in the bathrooms were visibly dirty and I had to call to get them replaced. Not a good start to our stay. The FF&E was considerably beat up, with the finish of the closets peeling off and scratched up. Pros: The bed and pillows were very comfy. Room Size: They advertise the Modern King rooms as 300-315sq ft but our room felt considerably smaller than that. It felt very tight with not much room to unpack and store our bags. Location: The location is awesome, especially if you want to be in SoHo. Easy walking distance to all of the luxury stores, galleries and restaurants. One of the reasons why I booked this property. Cost: Very reasonably priced for the area. Service: was just okay. No one was particularly pleasant or enthusiastic to be working. But I guess that’s kind of the climate today. Also, many of the workers were visibly sick and blowing their noses constantly. Definitely grossed me out.

Another 4 star up nosed hotel in SoHo. Why is it always 4 star hotels that has this attitude? Great bar on the roof top, to crowded pool area in conjunction. Terrible reception staff with 0 feel or intention to serve. Dirty windows all over the property, boring breakfast, you get the feeling. You will leave feeling you where there for them not the opposite.

Everything was great.

Great staff. Shower did not have pressure. Gym equipment is dated.

Great stay

The shower.

Amazing place to stay! Great staff, and great people! 10/10

For almost $700 you can find a much better hotel. Service was not the best. Staff was not very helpful and acted annoyed. Concierge Made a reservation at 23 grand for us, when we arrived the res was never made. The manager at the restaurant was very accommodating and although we had to wait, was very apologetic. Room was very basic and sub par. If you are staying in Soho, stay at the Nomo. Same price, beautiful rooms, excellent service.

Great hotel for a stay in Soho. Preferred our experience here to the Soho Grand around the corner room was bigger, service was much more friendly and engaging. Guests private lounge was particularly useful

Great hotel and great helpful front desk

Amazing stay!

Great spot! Near transit & fun neighborhood

Check-in was great especially when our room was ready early. We will definitely come back to ModernHaus when we are back in NYC.

Very nice and helpful staff.

Very noisy during day and night. Sleepless nights due to construction and some emergency trucks on the streets around. We left one night early.

This hotel was fine. My review is three and a half stars mainly because I felt like the price that we paid – $500 a night – was quite steep for what we got. That said, I am by no means an expert on the rates at New York, hotels, and maybe that is par for the course. The pluses. The hotel is in a good location, and accessible to public transportation. The staff were friendly. The room was small, but that is par for the course for hotels in New York. It is pretty nicely decorated – although feels a little tired. The downsides. The room was adequately cleaned, but not spotlessly. There was dust in the space where the little coffee machine is kept, and the safe did not work. The second day the housekeeper did not replenish our coffee pods or give us more water – she is probably overworked – but this led to our discovering this at 11 o’clock at night when we got back, and tracking down pods for the coffee machine at that hour was a hassle. We had breakfast included at the restaurant each morning, but the food was pretty indifferent, and was cold when we got it (probably because the kitchen is on another floor). Overall, it was a decent stay, but, for the price, not the kind of stay that I would give four or five stars. Also, we stayed in March 2024 – there is construction on both sides of the hotel right now. The noise wasn’t too bad – and I think there is construction in many places in New York, so hard to avoid – but the view of the construction site wasn’t exactly beautiful…

Well appointed room with high ceilings and tons of natural light. Felt much larger than typical NYC hotels. Fantastic restaurants, coffee shops and shopping nearby

Got to the hotel late and was dog tired. Was greeted with the warmest, nicest front desk staff ever - Kristy and Allen. Kristy truly went out of her way to be extremely helpful and accommodating. Hotel was great, room was great but Kristy and Allen were the REAL STARS. This morning front desk staff was also very nice but I was busy catching an uber to the airport so there was not as much contact. Would stay there again in a heart beat.

staff seemed bothered by Sunday chrck-in.

Staff was amazing! Location is perfect for walking. Would definitely go back.

Great hotel, stayed in the skyline room. It was amazing and the hotel staff are great. Restaurants and roof top bar are great additions