Very friendly helpful,staff.

Great hotel with great amenities. Lovely clean room and easy walking in the city.

The hotel was very nice. Check-in was 15.00 and not a minute before. The room was a bit strange. There was a big hole in the curtains, the water was stocked in the zink and the shower looks not clean.

After I made a comment about terrible service at the reception desk, the clerk decided to hurt me and gave me a room I didn't book. Instead of the 28-meter room I ordered, she gave me a new 15-meter room without a closet and without a shower, so you can only take a shower if you sit on the toilet. I invited a manager for a conversation and explained to him that the room was not according to my order, this is theft on the part of the hotel, intentional harm to the customer borders on a crime. After a long wait, the room was changed and the manager started his lie, first he claimed that my reservation was not received in the system, after a few minutes he changed his version and claimed that the room I initially got was at exactly the same price level that I paid, then the manager's version changed again and this time he claimed that the hotel was fully booked which also It was a complete lie. Breakfast at the hotel is simply a disaster, the coffee machine did not work, the food level is extremely low and tastes horrible, in short there is no management at the hotel. Attitude to customers is degrading or not to say criminal, do not approach

Great stay, thank you!

Very good hotel

Very nice hotel, convenient to get around Berlin , very nice staff

Rooms are spacious, great bathrooms with huge shower. Breakfast had a great range of food available and was kept very well stocked throughout service. Quite area with easy access to S-Bahn, quite limited choice of shops and restaurants near the hotel but short distance into centre of the city so not really an issue