Breakfast could do with something different daily its same everyday bit boring balcony room could be better toilet room has bad sliding door

I have stayed here 6 times now and never failed to disappoint. Although i would reccomend chsnging the bathroom doors from sliding doors to normal doors

There is no air conditioning in any of the common areas and the air conditioning in the rooms are basically like a fan so if visiting in summer, really think about booking here as it is extremely uncomfortable. The manager was incredibly helpful and tried everything in her power to help and resolve the issue but ultimately, over 5 days maintenance came out a minimum of 10 times to check the air con (stopped worked hours at a time) The food is repetitive- by day 2 you’ll want to eat out all the time so think carefully before booking all inclusive or at all. The staff are incredible apart from the Italian restaurant, horrible and rude in there. The hotel is understaffed but the rest of the team (bar the Italian restaurant) try their best and are very helpful and friendly. The hotel is dated and has definitely seen better days. Go early for all your meals as 30-45 min before the cut off time, they stop restocking food items (which is ridiculous in my opinion), we complained about this to not avail. They run out of cutlery and plates incredibly quickly too so you could be standing around waiting 10 minutes for a glass. Overall, the staff are brilliant but the hotel owners are clearly penny pinching and you can tell, until they invest to upgrade this hotel, I would not recommend it unfortunately - not worth the price at all

Decent hotel. Clean and conveniently located for train station and Menara Mall plus restaurants etc. Otherwise, nothing too exciting in a standard twin room.

Ok place to stay - not a four star. Tired and in need of a refurb. Works well for just a place to lay your head as not far fr centre of Marrakech and very close to train station and Mall.

For the price it is good ,just don’t expect to much , expectations is key.

The hotel is nice and the stuff very helpful

This was probably the worst hotel we have ever been to, we were discriminated against, they treated our Moroccan friends better than us (We are White English/British for reference) and they made it glaringly obvious. Just one example - we tried booking into one of the 2 restaurants all week and they kept telling us they were full, but when our Moroccan friends asked they got in the same day booking! this is NOT the only thing. The all inclusive food was repeated & honestly i think i enjoyed food from 1 of the 5 days we stayed here. The maintenance that is needed for this hotel was crazy, the slides had lost their glossy coat & every time you'd go down them you'd scrape all up your back, the aqua park pool & bar pool was falling apart, the Lino that lined the pool was coming away so you'd be stepping on bubbled up Lino floating in the pool, the pool bar DOESNT serve cocktails only the main pool, the rooms are VERY old fashioned, its all local alcohol not premium which is worrying. There ISNT 3 restaurants like they claim, there are 2 and one Snack bar. All inclusive lasts from 10 am to 5 pm at the pool bar & also the aqua park pool closes at 6pm. the main bar closes for all inclusive at 11pm, you can keep on drinking but have to pay! the slides don't constantly stay on they are on for a small majority of the day, There are honesty endless amounts i could say about this hotel. just DONT BOTHER. i have ran out of allowable characters! horrible staff & waste of money