It is very old. Bathroom tile has been cracking and mold. I did not check when i booked a room as a smoking room so it had a very bad smell and could not sleep good because of the smell of smells. all my clothes smell like tabaco. I can not believe still people needs smoking room. No one smoke inside anymore in USA.

Old and dirty

Spacious room, nice breakfast and nice friendly service from the counter staffs and kitchen staff. I requested for vegetarian meal for breakfast and the staff will specially prepared meatless meal for me.

Thoroughly recommend this hotel. It's a little out of the central (Sannomiya) area, but it is close to Kobe and is reasonable walking distance from pretty much everything. Hotel is easy to find straight out of the metro station and is close to many shops and restaurants. Hotel staff are extremely helpful, speak good English and can provide you with maps of different areas within the city. Be aware that last breakfast serving is at 8.30am even though they list that it runs until 9am. I had a room on the eighth floor, arrived early and couldn't check in, but reception looked after my bags and took them to my room for when I returned. For me it ticked all the boxes necessary and I would definitely stay there again without hesitation!

Thoroughly recommend this hotel. Its a little out of the central (Sannomiya) area, but it is close to Kobe and is reasonable walking distance from pretty much everything. Hotel is easy to find straight out of the metro station and is close to many shops and restaurants. Hotel staff are extremely helpful, speak good English and can provide you with maps of different areas within the city. Be aware that last breakfast serving is at 8.30am even though they list that it runs until 9am.I had a room on the eighth floor, arrived early and couldnt check in, but reception looked after my bags and took them to my room for when I returned.For me it ticked all the boxes necessary and I would definitely stay there again without hesitation!