Where customer service meets perfect ! Four Seasons Beijing requires a 6 Star rating. Property conditions, amenities, location and rooms are simply excellent. But service is outstanding, the type who would greet you by name while entering the lobby and remembering what everyone drinks at breakfast which for a family of five in a fairly big hotel requires quite some skills !

Good appliances. Clean and comfy.

Awesome place and recommended!

Great location! You can take a nice walk or run along the river or the park close by. A few minutes drive can take you to Sanlitun where there are a lot of nice shops and restaurants.

awesome hotel. Nice staff

Great staff

It's such a pleasant stay, the staffs were extremely helpful and kind. Would definitely go back!

Lovely stay, very nice rooms and staff.

Our stay at four seasons was great, all of the staff were so friendly and we were lucky to get a free upgrade to a bigger room with a bath tub looking out to the city. The facilities such as the pool, hot tub and sauna were well maintained and lovely to spend some of the evening in after a long day visiting some of the amazing sites. Turn down service was appreciated and also meant our bins were emptied twice a day. Shoutout to Chris from concierge who was knowledgeable and always helpful, even showing us to our taxi that we ordered via DiDi to make sure the driver would take us to the correct place (due to our language barrier). Overall great stay, would still recommend despite being a bit further out from the main sites.

Great experience

This hotel met my expectation in line with the Four Seasons level.

first of all, the hotel team was superb! i been to 14 countries in the last 3 years and been in many hotels and i have not received the customer service your staff gave me! from the entrance to the room service everyone has an amazing beautiful attitude to help all the guest. in the front counter Leo, Yvy , Ann and Leon were incredibly help full with a beautiful smile all the time they made my stay for my birthday unforgettable and help me with all my questions and needs everyday of the 4 nights i was there from 4/17/24 to 4/21/24 . This type of service makes your facility the four seasons hotel enjoyable and i will most definitely RECOMMEND to anyone i talk to . I live in Miami and i could not way to come back to stay at the four seasons in Beijing. Thanks to your team i had my best Birthday vacations ever…..🙏💥🇨🇳

it was a nice hotel

Excellent service and very friendly staff. Several restaurants to choose from including a hotel top Italian restaurant in Beijing. There’s also a very nice Chinese restaurant in the hotel, but we didn’t have a chance to try it this time. I really like that there is a hair salon in the hotel with experienced hairdressers. Hair salon pricing was also fair. I noticed they also do nails and lashes. My husband and I enjoyed our stay very much.

Such an amazing hotel. Beautiful Rooms amazing Breakfasts and restaurants. The staff are all so friendly and made us feel so special. A special shout out to Leon who welcomed us, provided us with so much great advice on things to do for our last day in town, and even after we were checked out helps us on our way. Thank you all for an amazing experience.

Four Season are the best hotels in the world.

The staff were excellent. Helped us with outside ATM. Breakfast buffet was exceptional. Even surprised my fiancé with a 2 Birthday cakes . Leo the consier was invaluable

Five stars all around, beautiful property, great rooms, excellent restaurants, etc., everything you would expect from a Four Seasons hotel and on top of all of that - fantastic staff, so helpful and kind. Best of all Ms. Luxin Zhang at the front desk, absolutely incredible, never encountered that level of care and quality personalized service before, and we travel a lot and stay in nice places...

Fantastic hotel, can’t fault any part. The door staff were first class and helpful to the end

My recent stay at the Four Seasons Hotel was nothing short of spectacular. From the moment I stepped into the lobby, I was greeted with unparalleled hospitality and elegance. The ambiance was luxurious yet inviting, setting the tone for a truly memorable experience. One of the highlights of my stay was undoubtedly the hotel's remarkable swimming pool and jet pool. Nestled amidst lush surroundings, the pool area exuded tranquility and sophistication. Whether I was lounging by the poolside with a refreshing drink or taking a leisurely swim, I was captivated by the serene atmosphere and impeccable service. The jet pool, in particular, was a delightful indulgence. The soothing jets provided a rejuvenating hydrotherapy experience, leaving me feeling relaxed and revitalized. It was the perfect way to unwind after a day of exploring the city. However, I wish the restaurants inside the hotel were more applicable for the hotel guests. I tried one during my stay, and I found it to be overpriced and empty. It would have been wonderful to have more dining options that catered to the needs of the guests. Overall, my stay at the Four Seasons Hotel exceeded all expectations. From the luxurious accommodations to the exceptional amenities, every aspect of the experience was meticulously curated to ensure utmost comfort and satisfaction. I cannot recommend this hotel enough, especially for those seeking a truly unforgettable getaway.

Best service ever. Concierge (especially Fred) went above and beyond everyday. Even paid for all the taxis through the hotel. The bathroom in the room had its own thermostat! The restaurant in the hotel was one of the best and I would come back just to try the rest of the menu. Great experience and I highly recommend

Loved my stay in the Four Seasons. Hotel is centrally located and very clean. The buffet breakfast (though very good) needs some variety.

I had a wonderful stay at the Four Seasons. The rooms are immaculate and decorated with class, and the restaurants/bars have fabulous drinks, food menus and service. The staff went out of their way to make my stay comfortable and to organise trips and experiences for me during my time in Beijing.

Best hotel in Beijing.

Exceptional service.

Customer service as you would expect. Staff in the executive lounge were amazing. Great pool and all round great hotel.

Very nice service and staff

Staff is super helpful and friendly. Room is clean and well equipped. Absolutely love it and will book it again!

Excelent Hotel

The Four Seasons Beijing is an excellent hotel. I was highly satisfied. The customer service is excellent. They are very friendly, polite, and customer service oriented. The room was clean and comfortable and had a great view. Also, the bottled water, cookies, and coffee are a very nice touch. The hotel itself is beautiful. I will definitely stay here again on my next trip to Beijing. Xie xie you Four Seasons staff!

Old but elegant. The usual four seasons high standard and excellent service Excellent SPA facility as well

Exceptional services throughout our stay. Staffs were extremely helpful and friendly. Even tho the property is not very new but they maintained it pretty well. I would have given it a 10 stars ratings except for their breakfast buffet. The breakfast buffet options are quite limited compared to other hotels I have stayed during my China trip. The noodle station is small and you don’t get to pick your own ingredients. The noodle station lady only gave you tiny amount of vegetables even tho I kept telling her I wanted more. I would stay at this hotel again the next time I visit Beijing but won’t be eating breakfast there. Overall it was a pleasant stay!