Quite disappointing considering that it is a Marriott hotel. I booked this hotel because I've had good experience staying at other Four Points, however, the sevice and the condition of the room was below average. First, when we checked in, we weren't informed of any of the services, such as the time and the location of the breakfast, the operational hours of the swimming pool, etc. By the way, there was no common greeting in the room(welcome note with fruit, etc.) that is usually provided by a hotel of this level. Second, it was quite difficult to locate the staff. When we were at the pool, there wasn't anyone to receive our order and give information on towels. We had no choice but to wait for several minutes before one of the staff showed up. By the way, the towels were in very bad shape. (New towels have been placed now) Third, the condition of the room was disappointing. The refrigerator was broken and the hairdryer was full of dust as if it hadn't been used for years. The AC was not as cool as it should be. I would hesitate to recommend this hotel. It is better off to stay at a different hotel with this price. This place certainly does not meet the standard of Marriott. By the way, the staff seems to have no intention to provide good service. During breakfast, no one cared about cleaning our table until we had to ask one of staff to do so, and it was really slow. I have added two more stars due to the politeness and kindness of the majority of the staff.

Perfect hotel, kind and helpful staff. Thank you

We couldn’t see for two days in a row because all the guests were having a party and the stuff was unable to sort this out. The whole floor couldn’t sleep, and the solution was to have the respectful guests moved to another room as the staff was incompetent to handle conflict with the rude and disrespectful group.

Second time staying here and I am going to book again so kid friendly and even works for no kids ! I’m obsessed can’t picture myself staying anywhere else ! Amazing

Very friendly helpful accomodating service Kind staff who go above and beyond Great breakfast with a beautiful view Large rooms and nice ambience around pool

Every people in this hotel was so nice and friendly. We really loved them. This hotel is located in a small street but very close to a big street and beautiful beach. There're so many cafe, restaurants, spa, and stores around there. We also could catch a taxi by Grab easily. One thing that I couldn't stand was the bed staff,,,,bed, blanket, pillow sheets are smell so bad and it was like a half dried. (towels were smell good) Breakfast was also nice and so reasonable, I liked the view from the roof top restaurant on the 6th floor.

Sercices was great. Very helpful. Staff always making sure your are okay with everything during your stay. Helpful with directions. Dont know the language. No problem with that they have staff to help you.

We really enjoyed fourpoints in Seminyak. Perfect location, staff super friendly and helpful, rooms clean, pool a fun vibe and super clean!