The hotel was very nice, but the area was a little lacking. Close access to Jeepney's and Grab could easily pick you up from the hotel, which was nice. We did walk a few places, but not as many as we would have liked. A far walk from most attractions in the city.

Horrible, ended by paying extras due to reception mishap to grab driver. Room has outdated air conditioning system so had to bear with constant noise. There is an extra charge for additional service like additional pillow etc, simply not acceptable especially in hospitality arena. Breakfast has limited choices of western and continental options - the worst I had experienced. Room has no carpet and it’s all tiles - shocking. Hot water in shower is not really a hot water. WiFi is not workable in the rooms.

World class customer service!

Amazing and spacious. Bathroom was very clean.

Friendly and helpful staff

Its a very nice boutique hotel with a really interesting hiatory.

Parking is difficult and limited spaces chance of your car getting hit is high. The pool is terrible looks good on the website but not great did not use the pool at all. The rooms are terrible old and not to be recommended

The staff was excellent. Really appreciated the service!

Our stay is very relaxing and comforting. Staff are very friendly and very accommodating. Excellent customer service from all of the staff of Orchid Suites. Definitely we are coming back and worth recommending to family and friends to stay with Orchid Suites. Very satisfied with our stay with them

The staff were very pleasant and accomodating. A good place for vacation or business trip.

The hotel is amazing and service is good.

Nice and big suites

Overall it was a great stay specially the hotel customer service. I like the hotel building external classic spanish style architecture and the swimming pool general picturesque looks/design.. There are some minor flaws most likely because this is old building. Like there is not enough power outlet plugs -- the coffee pot I have to plug in the outlet in the washroom sink, hard to close the shower door handle from the inside of the shower stall you could close it when your outside the stall but if you are inside taking a shower, it's impossible to do so

The hotel was quite affordable. The room was clean and the staff was all super nice! The room has its own refrigerator. Just a bit sad that they no longer own the building beside it.

The hotel’s location is near rizal memorial however the hotel seems to be short staffed. There was no room make up and it took a while to get some room service or none at all.

It was ok for the price we paid.

The reception staff and porter on arrival were excellent. Dining room staff, likewise, were excellent. Thr room was was clean and the bed comfortable. A few fittings are showing their age and a general tidy up will help improve the quality.

Friendly staffs

The lobby is small but fine. It is a bit presentable than the room I stayed in. Front desk guy was welcoming when I checked in late night from the airport. There was a helpful guard and another guy staff that assisted me.In the morning, a young lady from front desk was not welcoming. I was even the one who greeted her first, she seemed still tired or not ready for the day. Security guards were attentive. It is small hotel, an old house turned into hotel. The room is very old. The paint is old. There is an old tv, old telephone, old tiny fridge. The bed is old. The bed sheets and pillow cases old. Old, dark, even the smell. Nothing exciting. Everything old. Old blinds. Slum area view from outside. Broken window. Restaurant was not available when I checked in. It opens in the morning and closes afternoon. if you are coming late no food for you. I starved the entire night. I tried to search for online food delivery which was also terrible. I ordered the next day. It was okay yet a bit pricey for the serving. was introduced to be good for two but not.The picture shown on post is deceiving. My experience.. not so exciting..although I was able to get through the nights waiting for my COVID 19 test result.

The lobby is small but fine. It is a bit presentable than the room I stayed in. Front desk guy was welcoming when I checked in late night from the airport. There was a helpful guard and another guy staff that assisted me. In the morning, a young lady from front desk was not welcoming. I was even the one who greeted her first, she seemed still tired or not ready for the day. Security guards were attentive. It is small hotel, an old house turned into hotel. The room is very old. The paint is old. There is an old tv, old telephone, old tiny fridge. The bed is old. The bed sheets and pillow cases old. Old, dark, even the smell. Nothing exciting. Everything old. Old blinds. Slum area view from outside. Broken window. Restaurant was not available when I checked in. It opens in the morning and closes afternoon. if you are coming late no food for you. I starved the entire night. I tried to search for online food delivery which was also terrible. I ordered the next day. It was okay yet a bit pricey for the serving. was introduced to be good for two but not. The picture shown on post is deceiving. My experience.. not so exciting..although I was able to get through the nights waiting for my COVID 19 test result.

Very friendly staff!! They helped me charge my phone when I lost my charger.

Very friendly staff!! They helped me charge my phone when I lost my charger.

Petite déception cet Orchid garden. Durant cette crise du covid, nous l'avons choisi parce que l'hotel était accrédité par l'Office du Tourisme.Notre chambre 'superior' est grande et au calme, c'est bien.Mais à notre arrivée, la propreté laisse a désirer : un peu de poussière, trace de gecko (merde) sur les draps de lits. De plus, pas d'articles de toilette, pas de bouteilles d'eau. Une bouilloire et des tasses sont prévues mais pas de café, ni thé.La climatisation est vraiment bruyante.Choix très basique de chaînes sur la télévision.Positif, la wifi est excellente, très bien.La salle de bains est minuscule, impossible de l'utiliser à 2 personnes en même temps.Positif, l'eau de la douche est bien chaude.Autre problème, le coin business dans le lobby est fermé et nous laissons imprimer par la reception 4 feuilles en N/B depuis un PDF. Prix demandé 220 pesos, un vrai hold-up!!!! Une honte.La piscine est vide, peut-être a cause du covid.Bref, expérience assez mitigée qui implique que je ne recommande pas cet hôtel.

Petite déception cet Orchid garden. Durant cette crise du covid, nous l'avons choisi parce que l'hotel était accrédité par l'Office du Tourisme. Notre chambre 'superior' est grande et au calme, c'est bien. Mais à notre arrivée, la propreté laisse a désirer : un peu de poussière, trace de gecko (merde) sur les draps de lits. De plus, pas d'articles de toilette, pas de bouteilles d'eau. Une bouilloire et des tasses sont prévues mais pas de café, ni thé. La climatisation est vraiment bruyante. Choix très basique de chaînes sur la télévision. Positif, la wifi est excellente, très bien. La salle de bains est minuscule, impossible de l'utiliser à 2 personnes en même temps. Positif, l'eau de la douche est bien chaude. Autre problème, le coin business dans le lobby est fermé et nous laissons imprimer par la reception 4 feuilles en N/B depuis un PDF. Prix demandé 220 pesos, un vrai hold-up!!!! Une honte. La piscine est vide, peut-être a cause du covid. Bref, expérience assez mitigée qui implique que je ne recommande pas cet hôtel.

The location is perfect since it was very near to all the offices that I have a transaction with. The house keeping staffs are friendly, front desk staffs are accommodating. The hotel is clean. Just some issue with the television channels. I was transferred to a room with a weak signal. But overall experience, commendable.

The location is perfect since it was very near to all the offices that I have a transaction with. The house keeping staffs are friendly, front desk staffs are accommodating. The hotel is clean. Just some issue with the television channels. I was transferred to a room with a weak signal. But overall experience, commendable.

room is very terrible to look.. not really comfortable

Everything was adequate but nothing more or less. Very polite security

Stayed here for 5 nights, overall very satisfying ... good and friendly staff, get early check in as well, we didn't had breakfast in our room rate, but from earlier stays here, it's good and over average. They only thing is that there is only one lift, they have already installed a new one, and i think one more is coming. The wifi is among the strongest, i have experience in hotel's in Manila, I will definitely stay here again, next time i'm in Manila, and the rate's are within my budget.

Stayed here for 5 nights, overall very satisfying ... good and friendly staff, get early check in as well, we didnt had breakfast in our room rate, but from earlier stays here, its good and over average. They only thing is that there is only one lift, they have already installed a new one, and i think one more is coming. The wifi is among the strongest, i have experience in hotels in Manila, I will definitely stay here again, next time im in Manila, and the rates are within my budget.

The hotel being of age very nice deseign . Has bar on property love sitting out side to chat and enjoy drinks . Staff was so helpful if i had questions . Hotel is located very conveient location to shopping grocery all needs were taken care of.

No rooms were available when I arrived in town to check in. No refunds. I had to get another hotel room across the street.