Always friendly staff rooms nice

all fine for me

The staff at the hotel and in the restaurant were fantastic and were so friendly. The room and hotel it self were not. The room smelled very wet and muggy, the bathroom and shower had black mold, the king bed was two twins pushed together so there was a huge seam down the middle, it was very loud at night and the pool was shaded and also loud.

I have stayed here many times and the staff have always tried to be as helpful and friendly as possible, food is good and the location is fairly central to most places.

Great price

Nice, clean property

Will be staying here next time great location

Like the staff

Recommended

Totally recommended 👍

Breakfast was terrible no bars as advertised on their website. Sheets and pillows stunk of bleach very strongly.

Our stay was great Breakfast options weren’t the best tho and the toaster didn’t work we like just a simple breakfast not food that you would eat for dinner time. Overall tho we loved all the staff the hotel is clean and tidy

The property smelt of dampness and mould, the towels we refilled rather than fresh towels and some were damp still.

Very good, great staff great location

Friendly Balinese staff and people.

We found The sun hotel and spa to be a great value hotel. the staff are amazing. The hotel is located in a great central spot and is and easy walk to the beach and plenty of shopping and restaurants. We will be staying there again next trip.

Mr. Soma and his team are the BEST. They will make your stay very enjoyable.

The Spa and spa were great. The front desk was terrible. They locked us out of our room twice during our stay. Linen and towels were not changed daily when asked. Shower was too small and shower curtain was touching us during the shower. Hard water in the shower. Restaurant did not know what an omelette was. AC in room was cold. Pool was nice.

Spa was great, pool swimmable, staff friendly, resturant not the best. Rooms were clean, shower tiny. What you can expect for the price.

all was good

Group of 6 stayed for 10 nights. While it’s quite shabby and needs maintenance it really was value for money. Housekeeping was great, serviced rooms very well. If there was anything wrong, staff were more than happy to fix it. Example aircon wasn’t working properly and it was looked at straight away. Staff were very friendly. The food in the restaurant was ok but we ate out at nearby places often. The entertainment in the bar was great. I would stay here again

The staff was friendly, and the shower was too small.

Value is the best attribute of this 3 star hotel, constructed about 10 years ago. For a building only 10 years old, you'll notice it's in relatively poor condition. There are some roof leaks in some upper floor hallways, deteriorating paint in many areas, and various (usually minor) plumbing and electrical problems. The hotel had 3 power shutdowns over 2 week period while I was there, lasting about 1-2 hours each. WiFi is average, with occasional slow transfer rates.The hotel is located in a densely populated area with a high-traffic, narrow road as access. It's about a 10 minute walk to the awesome beach. Positives include the helpful staff, elevators, many services close by, and a low-cost (about $4 USD) buffet breakfast.

Very cost effective and centrally located hotel with efficient and friendly staff

Awesome hotel if you're on a budget, couldn't fault the place at all, very friendly staff, service was second to none, prime location, excellent amenities, buffet breakfast included in the price 👍 5 mins walk from Legian st, away from all the hustle and bustle, but close enough to all the action, is this hidden little gem of a hotel, furnishings and facade are abit outdated, but the staff, service and location is what it's all about.

Good location, friendly staff

Close to everything staff are great and help where ever possible. Will diffently use again

You get what you pay for it

Nice hotel in a great location. Perfect for budget conscious travellers. Close to good bars, nice eateries and the beach.

Our room smelled mouldy as it was old , aircon nade a lot of noise abd shower very old and needed work . Not happy at all

Staff were very good and helpful

I love all the staff at the sun hotel. They are friendly. My family love the hotel very much. Its clean and tidy. I would highly recommend this hotel to all my friends.