Very nice rooms and great location. Pool area's were nice. Restaurant and food options are limited. You can find much better dining options down the road at Bali Connection. I would not recommend staying here if you are trying to get away from kids !

Loved it, great hospitality and welcoming.

Overall it was good..rooms ffine but tv remote not working …smoking from neighbors balcony annoying and hotel staff dealt with it . Breakfast was okay nothing to write home about,,pools lovely furniture covers stained and the usual …people holding sun beds for hours and nobody monitoring it

Great Staff, friendly and courteous.

Excellent service, food and good place for families.

Overall it was a nice stay. The rooms are very nice, cleaning very good and the staff was amazing. However the facilities was not as great as expected. Poor choice of restaurants at the hotel and the beach area was not a nice as expected.

Palatial surroundings, helpful & friendly staff, good views, first pool cold to swim in, very noisy & echoy, very busy seafront with powered water sports zooming up & down, so a smell of petrol in the beach, residents allowed to put towels on sun beds before they want to use them

Good breakfast and on beech.

Everything was good specially the Pool and the Beach

Very friendly staff, plenty breakfast options, clean, safe and services are outstanding. Close to beach and very quiet.

Everything the service, people were so friendly...menu absolutely everything. Perfect stay :)

Amazing resort, staff are excellent and we loved our stay

Expensive for what is on offer. Food and beverages quite expensive. Best part of the stay is the friendly staff and the daily buffet breakfast.

Management was excellent, I had a WiFi problem but all sorted out 3 times.

Great.

Very friendly staff, clean and tidy facilities.

It would be good if they could heat the pool water then people will enjoy the pool more. Especially around the bar area.

Love it

Would be back in a flash

Amazing! Staff were so attentive friendly and accommodating, rooms amazing pool AMAZING so was the cocktails and food. Close to a supermarket chemist and other restaurants

Great stay for relaxation.

We had very good time Staff and service were excellent

The stuff was friendly and helpful .Place was cleaned and looked after. Will recommend others.

Family friendly resort and exceptional customer service

Staff at the property are super friendly. They will help with any issues you might have.

Staff was excellent. I felt like a VIP. I did prepay all the breakfast for two even though I was a solo traveller and never got to use any of the breakfast voucher. The experience there was to please and I love it. I got the 'facing pool' room as an upgrade but all the kids were noisy in the pool all day round and the walls are thin. If not for my sleepleasneas, it could have been perfect. Great experience nonetheless. The swarm of bug ugly mozzies and flies attacking me was in royal Austrians and u left with a bad taste in my mouth from there. Separate post though. This hotel is 5 stars to me with attentive and personable staff, even if they got my name wrong

We had a great stay at the hotel. Staff Yanti, Tina and reception are very helpful. Thank you so much

The service was impeccable with everyone have beautiful smiling faces

Nice quiet area surrounded by other resorts. Liked ours best. Not too big. Modern clean and super friendly staff. Nice breakfast included. Good Balinese restaurants within a block or two. Nicer area than Kyra beach.

Excellent service from the hotel staff. Very happy with our stay. We will go back again.

Highly recommend this resort for families with children. The kids pool and kids club were fantastic. The staff were friendly and went above and beyond to cater for our needs. They offered a personalised experience. We stayed in a standard king room which was above our expectations. The room was spacious and offered a partial ocean view. It was well kept however housekeeping needs to work on their attentiveness. The floors were not clean and our sheets were not changed at all. Breakfast was excellent. Lots to choose from. The standard menu was affordable but repetitive for a week long stay. The pools were nicely set up however there is not enough sun loungers and hard to get. The pools need immediate maintenance. There were a lot of missing tiles and patch up jobs. Four kids cut themselves and needed first aid. The upkeep of the pools was disappointing. Wifi was fast and had connection throughout the resort, even in the pool. The spa was a luxurious experience, highly recommended. Overall, to sum up our stay in key words - above our expectations, highly recommended for young families, excellent staff, would stay there again, spruce up the menu, fix the pools.

Good service & nice large and clean ocean facing room. What was especially memorable was the hotel manager leaving a birthday card & slice of cake for me in the room! The breakfast buffet was only so-so. Not many good choice of restaurant around the hotel though.