Great

Poor

It is very peaceful and convenient location

We had a hard time getting them to service our room. We were there for 4 days and had to ask several times and follow up to get housekeeping services even once. Bathroom had mold there were 2 spiders and 2 ants in the bathroom and on the couch. Just didn’t feel comfortable there.

there were 4 rooms being worked on outside that they shouldn't have rented mine was one of them. Construction workers were super loud before they started work at 715 am no good.

The hotel is in a great area. Very nice and clean place.

Very good customer service

Stay was great

Excellent stay. Clean, quiet and I felt safe.

The property was clean and the room were clean. The water wasn't too hot. But besides that my stays at any courtyard have been pleasurable.

Very nice!

With Courtyard you get good service and a clean comfy bed.

Check in was smooth and easy

The property was nice. Night 1 we did not have a working shower and could not move because they were sold out. We were told we would receive a discount but that did not happen. We were moved the next day to a room with a working shower. Overall stay was ok but I just feel there should have been some type of compensation for the inconvenience.

Hotel was oversold and didn’t have a room for us.

Excellent property & Staff

It was nice

Love this hotel as it is close to our son’s condo. My only complaint was that I booked a king room and ended up with 2 queen room. Not sure why but they booked solid

My reservation stated I booked a king room for three nights, with our busy schedule I did not really realize till the last day I was in a queen room. I don't like paying for something I did not receive.

Mostly a great stay. I'm disappointed that Marriott main properties don't offer even a continental free breakfast anymore, but I guess every single thing has to be monetized to increase that profit margin, right?

Absolutely loved the fire pit, fireplace, and all the lounge space. Great for just hanging out with friends! Room was clean, spacious, and comfortable.

Our room was, unfortunately, adjacent to guests unreasonable about the low level noise always apparent when residing in a dwelling with shared walls. My partner and i were not unreasonably or atypically loud. We work nights and, thus, were up late. Instead of gaging the situation to determine the validity of the complaint, or - dare i say- consider our right to be awake and active during late hours, we were harrassed to the point of leaving for most of the last half of our stay. Lastly, we booked the room another night despite the issues as this was the lesser of two option (staying or moving all our things). However we were told "the manager may not allow you to stay...i will ask abd call you back." We were left hanging without a follow up for over an hour - told we had to leave right at noon/checkout. Finally, when leaving through the lobby, the desk clerk, Kayla, resonded to my acknowledging smile and, "thank you" with an accusatory, rude, and disrespectful stare of silence. In short, even if we were too loud and otherwise disturbing our neighbors, the situation was handled without even the slightest modicum of professionalism, grace, or appreciation for our choosing your property - which is one of the priciest in the vicinity. I expected more from this hotel.

No toiletries provided. No trap in the sink. No coffee available in lobby. Every thing had to be purchased

Great property close to Interstate, easy access, plenty of parking. Staff was awesome.

Great atmosphere

Great service

Overall, it was a pretty good stay, with only two notable exceptions. Firstly, the young girl making coffee in the morning was surly and abrupt to the point of almost being hostile. Fortunately, every other single staff member we encountered was exemplary. Secondly, the shower water pressure was ABYSMAL. The bathroom sink had more pressure. Not only did this make it unenjoyable and difficult to shower and perform hygienic tasks, it actually became dangerous, as the weak stream would not effectively wash away body wash and hair products, making the shower floor very slippery, my wife almost fell. Many things were very good, but the showers were bad enough to lead me to stay elsewhere on our next trip to the Charleston area.

The hotel is located near the main road so there is a lot of LOUD traffic all night long. The room was not clean. There were spills on the nightstand, dirty glasses, makeup on a hand towel, torn bedding, the pillows are very soft, no firmer ones available. And their Starbucks restaurant was completely out of food.

The staff was so helpful and understanding trying to use my gift cards. Thank you !

Beautiful property. Excellent customer service.

Property was under renovation. Multiple problems. Should be required to disclose this. Done with Marriott.

I’ll short stay at the hotel was convenient and nice