Very good resort property in the holy town of Tirupati. Clean, away from city’s busy streets. Restaurant service is pretty slow. People are discourteous. But for that all other service staff friendly and cordial. Excellent stay to remember and come back again

Trash can in bathroom is broken and had rust.

Enjoyed the dining options and amenities. Food is delicious with a lot if variety. However, dislike the hotel room- small, not well kept. Stains noted in restrooms and on lamps in living room. Lamps are not in their best condition

Great views, well managed and maintained property in a quiet corner.

Comfortable. Good breakfast

Tidy & elegantly furnished accommodations, well maintained property, and a friendly staff.

Amazing hotel clean beautiful and reasonably priced.

I had a great stay—thank you!! Tulasi Ram from in room dining was very helpful, as were the staff at the front desk. Food was delicious.

While the property itself is nice and decently maintained, it cannot call itself a 5 star hotel. At best it is a 4 star hotel with 3 star service. The aircon in the room cannot be controlled by the user, it requires someone from maintenance to configure it - for which I had to speak to reception three times. The water in the shower, at the highest setting, was tepid at best. This too needed me to speak to reception multiple times, unfortunately with no resolution. The safe/locker in the room was non functional, and nothing was done about it despite me speaking to reception several times. Overall, it was a disappointing stay. The hotel cannot call itself a 5 star hotel because it falls very short of the level of service/comfort you would expect from a true 5 star hotel.

Good

We stayed here for one night in Sept 2023. The cleanliness, decor, staff service etc were spot on. Karthik and Jahnavi took care of our check in very effectively. The rooms were spacious and well appointed. Since we arrived late at night we did not try the restaurant/ room service etc. The breakfast buffet was fairly extensive and well prepared. I was surprised that the rating was only 7.2 in Hotels.com. this should be atleast a 9. With respect to location, this is a beautiful one, however guests must realize that nearby eating options are limited. This is definitely my number one choice in Tirupathi

They canceled our booking and we had to look for other accommodation at eleventh hour.

The Hotel is very nice, but check-in and check-out process takes too long and difficult with the staff

Didn’t feel like 5 star hotel even though it was good.

It was a good stay. They could have done better if they improved the checkin process and service in their resturants

Staff was not helpful or friendly. Restaurant were too expensive but I found flies in the food Far from market No easy access

This is my second time at this place. Overall good property. Staff is much friendly at the front desk, room service, housekeeping, restaurants etc. Daya at the lotus restaurant is amazing. I would stay there again

Very nice hotel to stay, breakfast and dinner buffets were excellent. Service was great.

Road to go in and out is very bad. It is way out of the place. They don’t have an iron and iron board. Other than these two things, I really liked everything else.

Great property and excellent staff

The reception was good. Bell Service was good. The ROAD ACCESS WAS HORRIBLE. House Keeping Service was marginal. A lot of opportunities to improve. Still a work in progress

Lot of follow up required for small things and staff is very lazy

Check-in experience was really bad. I was coming after a long day and didn't expected that I'll have to wait at 4 PM to check-in. This was particularly bad due to the fact that I had senior citizens and a small kid with me. 4 PM is really quite late to check-in and the hotel should have had my room ready before my arrival. This single event marred the otherwise a fantastic trip.

There is no paved road to this property so you have to be ready for an extremely bumpy ride. Property is not maintained and staff is unresponsive. Bathrooms were not cleaned and dirty. Not sure how or why this one is a 5-star. Never been to anything like this being called a 5-star

I booked for a 2 night stay from 29-31 if July. This room is for my parents. Overall they are happy with the stay and the facilities. The hotel is little further away from the town but given the resort type nature it makes sense. Only issue I want to mention is with AC as it made the room too cold at night and f welt uncomfortable sleep. Other than that I received good feedback from my parents and we will comeback again in the future.

Great stay!!

Excellent hotel with nice restaurants, bar and all other facilities!!

Rooms are clean and staff are really friendly. Enjoyed my stay here.

Rooms are clean and staff are really friendly. Enjoyed my stay here.

Staff very rude and care

I stayed 3 nights here with Family. Worst Property please dont book here starting from Front desk, Concierge & Restaurant staff are so rude very demanding. They will never be polite they dont greet at all. Restaurant staff is from another planet, Management is so lousy in taking feedback they dont really care. "Tail end of the story is save your self from this torture and stay some where else".

I stayed 3 nights here with Family. Worst Property please dont book here starting from Front desk, Concierge & Restaurant staff are so rude very demanding. They will never be polite they dont greet at all. Restaurant staff is from another planet, Management is so lousy in taking feedback they dont really care. "Tail end of the story is save your self from this torture and stay some where else".