My stay was great! Friendly and conveniently located

Floors dirty, we had to wear our shoes or flip flops the whole time. We called and asked for towels they told us to come get them. We were charged for parking and that was supposed to come with the room.

A Marriott Courtyard is usually a better hotel and priced accordingly. The positive was: they didn't cancel our hotel reservation (there were no other hotel options for that weekend.) The negatives were: they changed our 2 queen room to a 1 king room for 3 adults. There was a sofa bed that was extremely hard and uncomfortable. There was no bedding for the sofa bed so we had to go back to the front desk and got sheets but were told "there are no pillows because housekeeping is shorthanded." The room had a really strong chemical smell either from the new carpeting or recent painting but we all had headaches in the morning. I am used to paying for breakfast at a Courtyard but there was no one working the breakfast bar in the morning so we had to drive elsewhere. The room was not serviced, despite chatting with the housekeeper on our way out and letting her know we were out for the day so she was free to go in. So that afternoon we had to go back to get towels so we could shower. I understand hotels go through renovations, and have stayed at hotels under renovation, but this was over the top a cluster and to pay as much as we did, I do not plan to stay there again.

The hotel is under construction and they could not accommodate us in the correct room we booked. The shower was dirty and would not drain. The hotel smelled. There were no towels when we requested them from the front. Overall, it was not an enjoyable or comfortable stay. We have stayed in the past without this issues so I am hopeful that it is because of the construction that this is happening. We could have spent less and stayed elsewhere had we known what the condition of the property was, but we chose this hotel because it tended to be the nicest in the area. For what we spent, they should have offered at least a breakfast with the reservation to off shoot the rest of what we needed to deal with while staying there during construction.

The hotel was under construction. Booked to swim no pool- no warning when checked in. Shower curtain smelled sour. Bathtub handle so tight it took two to turn. Dropped all night. Part of dinner was burned. Will not stay here again. Hotel.com should not have recommended this hotel. You are not current with their construction

The stay was terrible. The door to the room kept sticking. Had a hard time getting in or out of the room. There were no extra sheets for the sofa bed. The shower drained slow. Water was just standing in the shower for hours. And they did not notify us about the construction going on above us. We woke up on Saturday morning 8am to loud bagging and dragging of materials right above our room!

The property is being renovated so, I'm willing to overlook some details. Staff was very helpful.

Not many choices in Starkville and this is probably the nicest hotel they have. That said, they need to freshen up a few things and probably offer a little more staff. Can’t get blankets or towels at night without going down to the desk and have had the air conditioning not work and the tv not work. This past stay was fine except for shortage of staff.