Very clean and comfortable

Bed needs replacing in room 405

This hotel was fantastic! Friendly staff and fast check-in. Clean and comfortable rooms. Really nice pool and hot tub. Great parking lot. Awesome breakfast. Great chicken wing restaurant right next door.

Liked the location — perfect. Breakfast wasn’t fancy but was adequate. Lady working the breakfast gig was a doll! Just a couple of picky things kept it from being perfect overall. The heater/AC blew right on me and prevented a good nights sleep. Also, the shower temp couldn’t be adjusted properly in Room 205. Beyond that, very happy with our stay.

Excellent experience

Really nice comfortable clean affordable hotel. Not the fault of Hampton but the smell of weed was prevalent more than once. Wish something could be done about that. Its just awful to have to smell that stuff constantly.

I had my dog so I walked around the property with her and we walked around the pond which was great, but there was a fair amount of litter. I would suggest that the hotel make an effort on Earth Day to send some employees out to clean it up.

Close to restaurants etc in town

Had a terrible experience, They overbooked my 2 rooms i had paid and reserved, when we got there to check in the lady in the front desk "Autumn" said they didn't have any more rooms available. I told her "oh I have a reservation" As soonest I said that she started to get nervous and said oh I just sold your rooms like 5 min ago because you guys didn't make it on time. Literally I had called earlier at 3pm to let them know I was going to a party nearby and that I was going to do a Late check-in around 2am. She said even if you called you were supposed to be here at 1am, which nobody told me anything when I called earlier. She then try to make it harder for me, telling me that she was not able to issue a refund since it was marked as a " no show" and I did try to argue then she said only rooms I have left are the suites with a King size bed and that I have reserved 2 full size beds. Then she blamed that I didn't had my ID, Long story short I had to go across the street to book 2 rooms.

So helpful and friendly. Will definitely stay again!

Clean, comfortable room. No frills. Good location in Minnoka. Would like to see a Keurig coffee maker and not the cheap, one cup appliance. Also recommend adding a small water, snacks, etc. in the room.

Clean hotel, friendly staff and large lot for parking. Had issue with their setting the thermostat to not be cooler than 70°, Im sorry with hot flashes and not being able to set it lower was unacceptable. I let the day staff know, but understood later she was new and wasnt sure what to do. So when we returned from our family Christmas gathering the night personnel took care of the situation and all was well. Bed was not as comfortable as I would have expected within this hotel chain, but I did get about 5hrs sleep. Big hotel room which was a basic king bed room. Loved the chase lounge provided in the room. All and all we had a good stay.

Chicozi was green and the Pole was closed.

I used to come there all the time since we moved to AZ I stopped 2 yrs ago due to dirty conditions I thought I would try again & was very surprised how much nicer it was again I told a worker in the elevator that I wondered if hotel was bought by someone else and she said her mom was new manager !!! I said tell her she’s doing a great job and we will come back now

It was a wonderful stay for us and our friends.

Very good access from highwY

It was convenient as far as location. But I had left some items behind and they were not turned in. I know you can get all trustworthy employees. But I think you should do an undercover boss thing. Leave some items behind and place some cameras. I know no one wants to get fired, but you need to send a message and remind employees your honesty is important.

Very nice

I found this hotel to be very pleasant. The bed was comfortable and there were a variety of pillows on the bed so I found just what I needed. Close to the highway, but far enough away that I couldn't hear the traffic. Would be happy to stay again.

Pleasant stay so far.

Clean, quite and decent breakfast

The room was clean but it stunk like dirty dog! I love dogs but if a pet friendly facility that should not be noticed. Obviously the carpet needs to be cleaned regularly because it’s pet friendly. Very disappointed.

The place was very clean, attentive staff and overall better than what I expected. Room was huge and plenty of space and sunlight. Would stay again and look into the future for continued experiences.

The room was very nice, it was a studio so lots of space. Very clean and quiet. Great for a good nite sleep on the go.

Nice, clean, spacious room. Also very friendly staff.

Young man that checked us in was very helpful. He is an asset to the business.

The room was clean and comfortable

The hotel appeared brand new, and it was well maintained.

The room, towels, and bedding were dirty

The hotel was clean, quiet and convenient to where we wanted to be. Rooms are spacious and had everything we needed. However, the a/c in the room felt muggy/humid, so not a comfortable feeling and the TV was fine, but the service was spotty and would not hold the show/movie you were watching, it was in and out. The staff made a note of the tv reception issues and would have maintenance look into it.

Staff was very pleasant

Close to dining. Great breakfast, comfortable bed. Nice hot tub. Did not like the elevator. It shimmied and was slow to respond.