Everything was great. The staff is very nice and the place is very charming.

The room is too small, no place for luggage. Feel too crowd!

Our rental was for a cabin. When we arrived, the cabin was cold and humid. No one took the time to heat the cabin before our arrival. We had to drive back to the reception desk and ask to purchase a bundle of wood - this should have been offered when we arrived. It took an hour for the cabin to be comfortable. Following, we unpacked our food, as the cabin came with a kitchen; we had to clean the entire countertop of mouse poop....hundreds of them. So we will pass on staff services and cleanliness. We left the morning after, even though our stay was for 2 nights. We won't ever go back or recommend this place.

Poorly run facility, had to book another hotel because the front desk closes at 7pm. Flew into the area for a wedding. Was told I should have checked my email on arrival. Absolutely ridiculous. Any case, to make matters worse, the cabin I stayed has a rodent issue. Found mice poop on the kitchen counter and the bed. 100 percent would not recommend. Stay across the street or anywhere else.

The hotel and chalet we stayed in surpassed our expectations. We stayed only one night but we will definitely be back!

Very friendly welcome. It is definitely off season! The place is empty! Sutton is a quaint community.

Amazing view on the nearby mountains, indoor storage for my bicycle, good service

Wonderful hotel experience. Loved the location, room, breakfast and spa. A perfect getaway.

The pillows are a bit too hard or fluffy, so they dont provide good support for neck.. The mattress sheet came loose and u der it the matress protector had old blood stains on it. Everything else was great.....

Our family of 4 had one night stay in the family room (one queen bed that’s smaller than our queen bed at home plus a twin bunk bed). The hotel is on a higher level than the main road, the view is really nice. During the night, we went out to watch the stars (meteor shower season). It was too cloudy so it wasn’t successful but we saw a deer instead. The corridor has a funny smell, dust or moisture, unsure, but not in our room. The room is clean. The kids loved the bunk bed and it was good that they had a separate area. The rest of room is quit small: just enough space for a bed, two small nightstands, a small office table (like in the picture) and one single chair, and a portable air conditionner. It is the type of room to relaxe at the end of the day; so forget about an in-room family dinner for lack of furnitures. We enjoyed the pool, hot tub and sauna. The gym is small. The breakfast is included, nothing fancy: toast, bagel, fresh fruits, homeade jams, cereals, milk, coffee and juice. There was also freshly baked viennoiseries that were gone within minutes. The homemade cakes attracted too many flies. Special mention about the welcoming attitude of the staffs and EV chargeur.

Super stay for the two of us at this lovely hotel perched on a hill. Margot the reception clerk greeted us and did a few calls/ verifications to accomodate us at our arrival (14:30). Room was functional for short 2 night stay in Suuyon and areas we wanted to visit. Friendliest, professional front desk staff and the views on the terasse are unique. Quality/ price =excellent!

The family rooms are nice. You can bring your kids and still stay up after they go to bed. The restaurant makes good food. Pretty plates and tasty 😋

Beautiful space to get away and unwind. Situated close to the town of Sutton which offers a variety of dining options. A variety of outdoor experiences within a 30 minute drive.

Super

I only missed a little fridge and a microwave. This would have ease a lot of service.

Very charming hotel and great staff.

Great 5 star stay location is perfect so many of the eastern townships resorts close New sauna and hot tub 🛀 I’m coming back for sure ! The staff are the best here thanks guys

The chalets were great and tidy. A few more amenities would have been great like some ground coffee and kindling. The pool, hot tub and sauna were a great addition. Keeping the pool cleaner and the bins emptied and shower soaps refilled would have been a bonus. As would vacuuming the common areas. Overall a great time though - ski conditions were excellent!

Property is halfway between town and ski hill - convenient to both. Rooms were clean; thoughtful to have lots of wall hooks with rubber mats for shoes so snow doesn't get everywhere. Breakfasts got a little repetitive - if you were staying there for awhile, you might want some variety. The gym was dusty; no one had cleaned in there awhile. Outdoor hot tub nice and sauna was neat. Staff was bilingual and pleasant. No elevator, so if staying on the second floor, keep that in mind. Stayed in the family room which was nice for us and teenage son.

Horizon provided us with a perfect room with 2 children! Bunk beds in a separate smaller space was more than perfect. We really loved the continental breakfast. The pool was nice!

Great location, family friendly.

The unit is exactly as described, however we were unable to access it for the 1st night of our 2 night booking as the driveway to it was completely iced up and unable to make it there, so stayed somewhere else, which was obviously expensive and less than convenient.

It was close to plein air Sutton

Excellent hotel if you have kids.

Very close to the resort

Very nice stay, the property appears to have underwent a major renovation in recent years. Lots of nice touches in the room

Super!

Was very nice stay right in the forest! Food availability limited.. But overall nice stay!

Super

Good deal for the price !

Les employés ne sont pas les plus accueillants et souriants. Presque aucunes interactions, restent dans leur côté et t’ignorèrent. La piscine qui était la seule chose d’ouverte, est à moitié en rénovation et n’était pas délimité. Donc, n’était pas très propre et agréable. Le déjeuner est très très simple, que du pour “emporter”, pas d’oeufs ou protéines…ce n’était que des toasts, bagel, mini chocolatine, yogurt et granola.

Beautiful hotel with great facilities in country surroundings. Very large indoor pool which we enjoyed. The room was very nice. Our only suggestion is to install a railing on one side of the stone stair entranceway to the hotel. My husband uses a cane and has some mobility problems so it was a challenge.