The room was dirty it smelled, custom get service was awful i would never stay there again

The absolute worst hotel imaginable, holes in the walls, curtains & drywall was literally peelings away from studs. The door wouldn’t stay shut or locked we had to prop furniture against it to feel safe. Management was rude and un accountable for the condition of the room. Worst of all it stunk like smoke and mold. Avoid this hotel at all costs.

Ok

The pictures on the internet are not what you get. The beds were hard. The air conditioning units are over 30 years old.

Great place & staff!

Was the worst lady cussed me out blamed me for having a cat and did not.

All in all it was a very good stay at the property. I thank the staff for transferring me to another room when the room they originally had me in was not clean and I thank them for that. I did have a quiet stay otherwise.

Stayed here as a solo traveler for one night. The area was safe and quiet. There were several options for eating. The check in/out process was easy convenient. Staff were friendly and professional. The room was clean, everything in working order, and the bed was comfortable. Plus the room had a nice, fresh scent and didn’t smell like cleaning products. Loved it!

It was great hear was awesome WiFi works really good close to stores and restaurants

They illegally kicked us out and entered our room when we were at work. We paid for the day and they said that they didn’t know or have record even though I had the confirmation that it went through through Expedia they didn’t even try to contact us before they went in the room to ask us if we had or will pay for the room. After they entered the room, they contacted my boyfriend at 11:18 on 18 minutes after checkout they stated as if we were targeted they stated that we had to leave when we got off of work due to the condition of the room is a short video I have the video showing how we left the room and it is cleaner than when we arrived that’s for sure. Now we paid for a night and we have nowhere to go all because the receptionist don’t like me or has something against me. She was very rude on a few occasions when I had to deal with her. She wouldn’t even give me a room key or access to anything even though the Expedia account was in my name, and I could prove that to her.

I liked the place and the price

I like the location and how close it is to many other places.

Quiet and peaceful place to stay.

Overall it was good but the housekeepers can do better with the cleaning I have a one year old grandson I had to clean the room over to my standards

It was all good i was gonna take a shower but no shower head it was missing..

It was in Gurnee And it was my not Good.

Had a guy claim to be maintenance, knocked on my door and asked if my heater was working - he was casing my car. 10 minutes later he was resisting arrest in the lobby

The room was a little cold, but it warmered up quickly after turning the heat on.

the tv didn't work and the room was funky ass and i didn't like the room

Very nice, clean room. Easy Location.

DO NOT NOT STAY AT THIS HOTEL! ABSOLUTELY DISGUSTING! MOLD, POOP SMEARED ON THE HEADBOARD, STAINS ON THE MATRESS.

Love the staff Jackie in the morning very nice person

You get what you pay for

The picture on the website looks way better than the actual room looks.

We were in town for the Harley 120th and The Foo Fighters concert, and this was the closest "hotel" that we could find without pay $1000.00. We paid $175.00 total for a room that was probably worth $50.00 on a good day. The air conditioner didn't work (it was July 15th), the TV didn't work, there was a sheet missing on the bed and it's just an old motel. It literally only served the purpose of not having to sleep in the car. The staff was pleasant, but everyone kept saying that their hands were tied... no more rooms... nothing they could do. I did mention all of this to the staff and was told that I had to complain to the place that I booked it (Hotels.com) and they would contact them and back and forth. So here I am, doing a review that I had no intention of doing had they just made it right. My advice. Don't stay there. Ever.

First thing that caught my eye was the shag carpet! I was completely turned off by that since the images showed WOOD floor or at least something that resembled wood. There were countless stains on all the furniture. Ever heard of stain remover? To top it all off the tv and cable box didn’t work. Completely overpriced for location and quality of room. Will not be recommending people stay here.

This place should be condemned. If you read nothing else, keep that in mind. The floors were dirty and were literally sinking in the middle of the room (203). The toilet ran periodically throughout the night. Overall the condition was very poor. The front door when locked still can be pushed tighter to close because of the large gap of missing weather stripping. You can see light coming in all around the closed door. The old A/C unit air filter was caked in dirt, the room hadn't been dusted or cleaned for lord knows how long, the bed was on a wood box platform and I tended to hit my toes on it constantly. And I know there's a no-smoking policy, but the room stank of smoking from years past. You need more than one coat of paint on the walls (with an odor blocker) to cover up the stink. And the furniture... did they pull these out of a dumpster? Seriously. Put them in the trash. They're junk! The bed...omg it's nothing more than thinly wrapped springs. The owners should be ASHAMED of the condition of the entire place. Even the stone column outside the front office is crumbling away. It's just a horrible place. I didn't even bother to shower and couldn't wait to get out of there!

I stayed in one of their remodeled rooms. It was nice, quiet and the bed was very comfortable. I will definitely stay here again when I am in the area.

Pictures on site don’t match what rooms look like. This is a very low budget motel. Wont stay there again.

Room was gross, tv didn’t work, room door won’t close well unless you put a chair infront of the door, asked to move rooms, he said there wasn’t any when I know there where more rooms open

The room doesn't look as clean, bright, and updated as in the photo. The are several row one-level rooms next to the highway. The only update is the floor. All the furniture, the refrigerator, and the doors (and someone has kicked a hole in the door) show the ages. The toilet leaked. I didn't bother to try the shower.

friendly, furnishings need to be updated