Great staff, good location. Facilities are pretty basic, but thats ok. Price seemed quite high for what we got, but apparently Tulum has a reputation for expensive accommodation.

Hotel was nice and staff was great and really helpful! Big plus for that. Room was nice. The only minus was the location of our room was bad, we got the first room from the lobby, so it was really noisy. But we got earblugs! The location of the hotel is really good and they also rent bikes, so it is easy to drive to the beach. There is common kitchen that guests can use. There shoul be more kitchen tools. Beds were good and pillows were great. We stayed at the hotel four nights, so it would have been nice if the sheets and towels would have changed at least once, but they didn't! Altough there was some minus points, we really liked the place. If we ever come back to Tulum we will choose this place!!

I thought everything was a decent value for the price, but the water pressure was low and the shower was rather outdated and dingy. Good beds, great private room for 2-3 people. Bikes for rent for a good price, excellent reception staff. Homey ambiance.

It was fine for a night. Noisy hallway, no windows towards the street, but the room was clean. Our friend had booked the room on Expedia and we expected an easy check-in. Well, they required a credit card from a person at check-in. They apparently did not charge the credit card at the online booking and we ended up having to pay the room at check-in. Our friend was very disappointed about that. It was supposed to be a gift for us.

This is not up to the standards of a regular hotel. It is more like a room in a house. There is no good insulation in the wall. You can hear every noice in the hallway. Yet it charged us as a four star hotel

It was fine for a night. Noisy hallway, no windows towards the street, but the room was clean. Our friend had booked the room on Expedia and we expected an easy check-in. Well, they required a credit card from a person at check-in. They apparently did not charge the credit card at the online booking and we ended up having to pay the room at check-in. Our friend was very disappointed about that. It was supposed to be a gift for us.

This is not up to the standards of a regular hotel. It is more like a room in a house. There is no good insulation in the wall. You can hear every noice in the hallway. Yet it charged us as a four star hotel

Entrance way looks questionable but look past that because they are working hard on fixing up the hotel. Rooms are lovely, clean and affordable. There are fridges in the rooms, private bath, air conditioning and tv. There are regular hotel rooms in one side and dorm rooms with clean, new shared baths. Staff are very helpful and friendly. Hotel is on the main street of Tulum with the central square and many restaurants close by. The beach is a 15 minute taxi ride away. We would definitely stay there again.

Entrance way looks questionable but look past that because they are working hard on fixing up the hotel. Rooms are lovely, clean and affordable. There are fridges in the rooms, private bath, air conditioning and tv. There are regular hotel rooms in one side and dorm rooms with clean, new shared baths. Staff are very helpful and friendly. Hotel is on the main street of Tulum with the central square and many restaurants close by. The beach is a 15 minute taxi ride away. We would definitely stay there again.