Not far from center of the city, spacious and beautifully designed rooms, very clean, helpful staff, great breakfast options. And if you are into wine, the hotel is partnering with Austrian winemakers and you can taste variety of them.

This hotel is in a very nice area, walking distance to most tourist attractions. Many restaurants are within walking distance. The staff are very pleasant and helpful. Having free espresso machine in the lobby is very nice! Coffee is excellent. Here are the things that I didn't appreciate: 1. In the listing it stated that on-site parking is available at a daily cost of 25 euros. When we arrived, it turned out that the on-site parking is 1 kilometer away and cost went up to 28 euro per day. Serious inconvenience on a rainy day! 2. Bathroom! The shower is a little room with a glass door. But when you step out of the shower, you just stand on a podium in front of the sink and large mirror, as always, but there is no door! There were 3 of us, and it was very awkward to come out of the shower when my 20 year old son was in the room. No privacy whatsoever! 3. Little things, like - no outlets anywhere close to the bed, so charging our phones was not very convenient; - no place to put our suitcase, not even luggage stand that usually is available in every hotel. We had no choice but to open our suitcases right in the floor. 4. The room was large, but there was not a single chair. There is no place to sit down other than on a bed, which was uncomfortable. Other than that, the hotel is nice, the employees are very nice.

If you’re looking for a spacious room for a good nights sleep, this place is great - the bed is comfortable, the room gets dark and is very large by European standards. The location is good for proximity to the center of the city and the sites. The downsides were there is no view from the room, and some of the amenities are lacking— the shower seemed to have some damage and we couldn’t get warm water out of the waterfall shower head, the mini fridge didn’t work which on hot summer days is a disappointment (they seemed to forget to come fix it after we reported the issue) - that said, the AC was top notch, reception was friendly, and they offer a great service in that the hotel is wine themed and if you’re staying 2 nights you can forgo a room cleaning and get a free glass of wine per person, this I thought was a lovely touch. Overall would recommend for the location and quality of sleep but noting some factors that might impact your choice.

One of my favourite hotels of all time.

Excellent service from the time we checked in until we checked out. Rooms are clean and beds were comfortable. There’s also a few great restaurants just down the street from the hotel away from all the tourists in the old town.

Great place to stay in Vienna! Wonderful location that’s walkable! Clean and safe! Staff were attentive and helpful when one of our family members needed help finding a pharmacy for an injury. They went out of their way to give us ice packs too!

The room didn’t look as the images and we were surprised to see the bathtub placed behind the bed. Very little privacy, since there wasn’t any door to the bathroom. The cleaning was not sufficient, we found several hairs and crumbs in the bed. There was a 50x50 cm big undefined stain on the matress in this room that seemed to belong in a redlight district (I would imagine). Luckily, the kind receptionist found us a better room that was supposed to be premium but to us looked like a standard room at any cheap hotel. Only one outlet in the vicinity of the bed and that didn’t work. That made it hard to charge your phone during night. Also the light in the shower was not working. Air condition and location was great though and staff were friendly.

Quietly located in a side street within walking distance of the city centre, very excellent breakfast