Manager is great

Thank you for accommodating me. I appreciate the improvements. Will stay again the next time I’m in San Francisco. Thank you!

The building is old and you can hear a lot of the noise outside your room. A manager actually walked into my room by mistake around midnight, waking me up. It is a cheap place to stay if you are on a budget.

Not a clean place.

First room they gave me had holes in walls. the second room was fine except i could hear the conversation of the people next door and they were talking and having sex until 4:30am. I had to go to the person incharge of hotel at the time and asked to talk to these people. They ended up leaving. the place was dirty and it smelled like crap. the rooms were cold and no heater around. didn't like it at all.

There was no window pane so I was unable to shut the window.

It was okay nothing special

The neighborhood seemed quite deteriorated, with a noticeable presence of individuals engaged in drug use, which left us feeling uneasy. There was also very loud music being played from a car at the earlier hours in the morning. While the room met our expectations, it was disappointing that there were no towels, and were never delivered, even though we were told they were in the laundry and they would bring them to our room. However, aside from this issue with the towels, the staff were friendly and accommodating, allowing us to store our bags during the day.

Untidy and rundown hotel but the property overall was fine for what we paid and the location.

You get what you pay for... Its in a convenient location though.

Not any places to eat mear.

I had an amazing experience the staff was great the room was clean and besides being in a high traffic area everything was fine.

At this point, it shouldn't be considered as a hotel... I stayed in 3 different rooms during my stay and it was always the same observation : dirty, noisy and smelly. Orignally planned to stay 4 nights but in the end i painfully only spent 2 nights before running out of this establishment. Honestly the worst place i have stayed at in my life Only pro : staff was comprehensive and friendly

It was pretty grubby, tho you get what you pay for.. It was super noisy from other tenants, got woken up all through the night from people screaming and yelling.. You hear everything there

Very kind staff and very convenient

Good location

Truth be told, although the staff was friendly, the place was loud and dirty. A fine place to stay if you are looking for a cheap place and don’t care about cleanliness or noise.

horrible the owners were very rude

Great staff made up for the facilities. A relative bargain in a very expensive coty.

The staff at the front desk were very nice but the rest of my experience was less than ideal. The lock on my room door was very flimsy and felt as though anyone could get it. The room was very dirty. The refrigerator and microwave had dust and sticky residue on them. The blanket on the bed had burn marks on them and the whole room smelt like urine. The communal bathroom had super sticky floors but they were cleaner than the bedroom. The other tenants were super loud all night long. They were playing super loud music, yelling at each other, and you could here them walking up and down the hall talking to each other. I only managed to sleep a couple hours the one night I stayed here. The price is nice and the staff are nice but I would not recommend staying here if you want a stress free and clean environment.

Friendly customer service

Bugs in the bed, there was a used band-aid on the quilt when I arrived to the room, the microwave looked like it hadn’t been cleaned in 73 business years, the sheets had been used by prior guests to put out cigarettes/weed or God knows what, there was dog hair on my pillows and sheets upon arrival, the entire hotel smelled like piss, the sink was so old and run-down that whenever I used it, the water just went directly to the floor, there was graffiti on the bed frame, other hotel-stayers were clearly on crack, heroine or the likes. Overall, I genuinely feared for my life during my stay here and felt like I was in a prison.

They canceled my reservation by themselves without my permission. After I arrived the hotel, they told me they didn’t have the empty room. Then I went to the hotel they recommended, it was so terrible. So noisy and too dirty.

The walls were so thin you could hear people in the next room talking, no soap for the shower, no coffee for the coffee maker. For the price I would have expected better linens, nicer bed spread and at least some soap!

The room was clean. The bed was good. The refrigerator was equipped in the room. The bathroom was good. The hotel location was good, since the area was close to the union square & the Moscone Center (roughly 15 min by walk). So, most of points were good. However, the vehicle noises from outside were not small. The room had no heating device, and room was a little cold, since it was February. This hotel is not perfect, but I guess it provides cost-effective stay for you.

Small rooms and awkward bathrooms but I only stayed there to sleep not to hangout

Not too bad of a place / above average

Great little spot reasonable!!!

No comment

Great price....quiet....great TV...Great location, just far enough away from the Tenderloin shitshow...

The Oak hotel is located in a killer location. 3 blocks away feom the Van Ness bart station, and its on a fairly quiet street. Now it is an old hotel in need of some repairs/update's. Dish network didn't work, and this seems to be a running theme with all the SFO hotels... The cleaning crew doesn't clean. It appears that they do minimal work such as cleaning countertops, taking out the trash, and replacing linen. But as far as doing a good vaccuum/mop job, getting food stains or who knows what stains off the walls and doors, and drapes nope that just doesn't happen.

Very pleasant older hotel. Convenient to the opera house. Excellent rates! Front desk personnel extremely friendly and helpful.