Quiet, secluded, old fashioned yet charming hotel in a small town. Very nice and very nice people. The initial welcome was lacking. I was left outside in the cold with my baggage after being greeted by a staff member. I waited for my partner to park the car before we could make it in. I thought the worker was going to get a cart. My partner thought the same and she was disappointed because she spoke to him in Japanese. The English was very limited possibly due to the rural location in the mountains. It was a good time in November with the changing leaves. We had a nice wood themed room with a tatami area and kotatsu. The private onsen was a circular tub enough to fit 2 medium (5-7 160lbs 5-3 120 lbs) sized people comfortably. The food was very good with a lot of local ingredients. Good for family or couples. Has a ping pong room and golf simulator as well as karaoke. Breakfast is buffet style, western and Japanese. Board games such as jenga, uno and chess available. Not good if relying on public transport so you need a car. Ginza onsen about 50 min away by car. If driving look for an Ayu stand along the 47 between April and end of November. It was a good experience to try.

This ryokan was exceptional in terms of service and cleaniness. The dinners served in the room were SO GOOD! I stayed 3 nights and each night was an entirely new spread of delicious samplings of the best of Yamagata's food: tender morsels of Yamagata beef, fresh sashimi, pearly shiney Yamagata rice etc., kept being served and there wasnt a night I felt hungry in the middle of the night. The room was elegantly furnished. The massage chair was a definite plus! In-room onsen was terrific. I do not think the public onsen outside of the hotel were great. It was small, way too hot and very crowded, and you'll have to pay onsen tax to use it. Stick to the hotel onsen in their basement which is way bigger and will not boil your skin off. They rotate the timings for use of the onsen for men n women, so do take note of that. Breakfast buffet options were pretty basic, so i did not quite enjoy the food. Bedding: futons were somewhat old and very thin, and even stained (blood?) I had to stack 2 futons for extra comfort. All the minus points aside, this hotel has the best staff. In particular, employee Rina was a real darling! She went above and beyond the call of duty when she served me my dinners, making every effort to recommend foods or sights around Yamagata. Upon checkout, the concierge even handed me a handwritten note from her. That totally warmed my heart! I highly recommend this ryokan to all who visit Mogami. Thank u for being one of the best hotels I'd ever stayed in.!

Nice room with an onsen bath on the enclosed veranda. Great food with friends served in a private room.

Amazing!! Dinner alone was worth the money and the trip. Staff is so kind

Very nice place to stay

Excellent

All staff were friendly and caring. Waitress Sato was in particular impressive and spoke good English which in fact was not too common for onsen hotels.

Beautiful scenery, good food, excellent staff.