Great location,

Great location.

The only problem we had was the lack towel rack and having wet towels and swimsuits from our cascade hickes, wet towels from the beach and wet towels from using the shower, it would have been nice to have a couple places to hang stuff other than in the wardrobe.

Great location near the center, church, across street a cafe-pastelria, restaurante churasco, near 2 mini mercados, they have a nice kitchen. The rooms are totally updated and modern. The shower is hot and has good pressure.

Great place in the center of Ponta Delgada. Rooms are to great spec and very nice Skandi design. Very clean. Staff is super friendly and was very helpful giving great restaurant recommendations. Street parking available but charged during the day.

Great place in the center of Ponta Delgada. Rooms are to great spec and very nice Skandi design. Very clean. Staff is super friendly and was very helpful giving great restaurant recommendations.Street parking available but charged during the day.

We really enjoyed our stay at Casa Conforto, with one notable exception, the internet. The location was amazing (walkable to everything in Ponta Delgada). The staff was friendly and attentive. The room was very comfortable and clean. The towels amazing. The only reason I didn't give it a smiley face was because of the internet. It is awful!!!!! You get kicked out about every 15 minutes and have to resign back in and are directed to their Facebook page. When we questioned the staff about it they said it was for security reasons, which I find hard to believe. I've stayed at many hotels and Air B&B's, travel frequently yet have never experienced this before. If you need reliable internet, this is not the place for you.

We really enjoyed our stay at Casa Conforto, with one notable exception, the internet. The location was amazing (walkable to everything in Ponta Delgada). The staff was friendly and attentive. The room was very comfortable and clean. The towels amazing. The only reason I didnt give it a smiley face was because of the internet. It is awful!!!!! You get kicked out about every 15 minutes and have to resign back in and are directed to their Facebook page. When we questioned the staff about it they said it was for security reasons, which I find hard to believe. Ive stayed at many hotels and Air B&Bs, travel frequently yet have never experienced this before. If you need reliable internet, this is not the place for you.

We stayed 3 nights at Casa Conforto. It was absolutely wonderful. We would’ve stayed our entire trip here but we didn’t book soon enough. Staff were so helpful and friendly, especially Anna, who answered all of our questions.. and we had some everyday :). The room was so clean and comfortable. Soft bed, high ceilings, excellent shower :). The location is perfect for exploring the city, shops and restaurants. We rented a car and it was very easy to find parking. No charge after 7pm and travelling in and out of the city was a easy. My boyfriend and I were very happy with Casa Conforto. We are now staying in Casa Arcades which is the same company and it’s just as wonderful. It’s been all around an excellent stay. We will definitely be stay here again!

Rooms were beautiful and common kitchen and living room were conveniet. Near the hotel there was a nice sea swimming facility.

Very clean. Very helpful. Helped make my time in Ponta Delgada even better. I would stay here again :)

Bang in the centre, so very well located. No dedicated parking but easy to park on the street wherever you can grab one or the park house (paid during workdays). Great living room and kitchen. Arranged car rental for us at a cheaper price - was the cheapest across our 18 days in Azores. Hotel and room was spotlessly clean and the staff very friendly. Some improvement points are 1. The room wasnt prepared for 2 adults and 2 kids though it was mentioned in the booking - credit to the staff though who honestly accepted the mistake and fixed the issue within the next hour. The room can be a small for a family (Its European size) but if youre just looking for a clean bed to sleep, it works. 2. We decided to skip the breakfast basket as we felt it was a bit expensive - you can have a full service breakfast in restaurants nearby at a cheaper price.

Bang in the centre, so very well located. No dedicated parking but easy to park on the street wherever you can grab one or the park house (paid during workdays). Great living room and kitchen. Arranged car rental for us at a cheaper price - was the cheapest across our 18 days in Azores. Hotel and room was spotlessly clean and the staff very friendly. Some improvement points are 1. The room wasn't prepared for 2 adults and 2 kids though it was mentioned in the booking - credit to the staff though who honestly accepted the mistake and fixed the issue within the next hour. The room can be a small for a family (It's European size) but if you're just looking for a clean bed to sleep, it works. 2. We decided to skip the breakfast basket as we felt it was a bit expensive - you can have a full service breakfast in restaurants nearby at a cheaper price.

Lovely place to stay in heart of Ponta Delgado. Excellent value. Loved the common spaces and the room was a bit tight but very comfortable. Great, helpful staff. Highly recommended.

Lovely place to stay in heart of Ponta Delgado. Excellent value. Loved the common spaces and the room was a bit tight but very comfortable. Great, helpful staff. Highly recommended.

Great location in the center of the City, newly updated and very clean, the rooms were modern and comfortable.The down side lots of stairs, No elevator so if stairs are a problem this is not for you.

Great location in the center of the City, newly updated and very clean, the rooms were modern and comfortable. The down side lots of stairs, No elevator so if stairs are a problem this is not for you.

This was a wonderful property. The high ceilings and grand staircase made it feel like a palace. There is a living room and kitchen available. The best thing about it was the very helpful and friendly staff. It is also very well located for exploring Ponta Delgada. I am certainly likely to return to one of their properties again.

Beautiful and perfectly situated in downtown. So close to my favorite cafe and all of the Best restaurants. Staff went out if their way to accommodate any situation we may have asked for, such as dropping off luggage early, etc. The AC is unique to this hotel, as many don’t have it in their rooms, but it was surely a bonus in the summer. Can’t say enough good things about the whole establishment. The breakfast was gourmet with warm bread and pour over coffee, local milk, cheese and fruit. It was like getting a gift every morning. I look forward to going back. I can’t imagine staying anywhere else, not even the 5 star hotels could lure me over. Authentic, simple, pure bliss.

The hotel is loud, as the lobby and kitchen are right beside the suites.

It was just what was required - clean, comfortable, central and very helpful crew running it.

Great room, good location

Great place to stay - extremely clean, charming, comfortable and friendly staff. Centrally located to great restaurants and shops. I rented a car and had no problem parking it in the garage around the corner from the hotel - less than $20 for overnight.

We loved the historic character of this hotel with a modern touch. We thought the parking was included in the price so were unhappy to discover that was not true.

Very friendky staff. Clean room. Plenty of hot water and the pressure is good considering we are on the top floor. We did not get the breakfast package but there is a complementary coffee in the common kitchen. The best thing about Azores is the people. Every one is always smiling and very friendly. Im coming back for sure.

Very helpful and friendly staff.Newly renovated premises including new furniture. No elevator may cause some difficulties to people with reduced mobility. Dining area in connection with the kitchen is small.

It was a very early check in for me and they provided me with directions to self check in. Room was ready. They made sure to connect with me with email with every need. Clean and shower pressure was great. Very very good location. Garage and restaurants in 2 min walk.

Great location in historic district. Close to food, groceries, and shopping. Breakfast baskets were generous and items changed daily. Hot water in the shower and great pressure. Decent bed and walk out balcony overlooking the street.

visually looks good. Very noisy rooms, you can hear everything happening outside as if you are sleeping on the street. Wifi was down all the time. They don’t clean the rooms nor refill the soap. Bad service

Check in and check out was very easy. The staff was easily accessible for questions about the property or the city. The cleaning staff was accommodating to us, since we didn't have our room cleaned for the week we were there, but they were good about giving us fresh towels when we asked. The location was great, with parking right out front in a pinch for a fee, or else in a garage nearby if that wasn't available, and a 6-minute walk from a free lot. We were a 5-minute walk from delicious food at Sabores or Rotas da Ilha Verde. We took the word of some other prior patrons about the beds (we love a hard bed), but the bed was still not hard enough for us, and didn't offer the back support we love. Other than that, the room was large and clean, with awesome heights to the ceilings. It was nice to have a kitchen available, too, and the shower was large and had great water pressure and temperature (the rain head shower was nice). The large windows that opened onto balconies was nice for fresh air and for watching the sunset. The street did stay sorta noisy with drunken fools most of the nights, but only intermittently. Overall, a nice place to stay.

Very friendly staff. Room comfortable and very clean

Week long stay was comfortable and perfect location wise, being the centre of the city. We arrived late at night and were told the entrance code for the hotel and room details over the phone which was smooth. It also wasn't hard to find the hotel as all the cabs are familiar with the residence. We were moved to a different room mid week as the bathroom door became jammed which was annoying. Furthermore, we had our breakfast basket delivered to the wrong door some days and the smell around our new room was not pleasant. Otherwise, we had no complaints, its a very clean and modest place to stay, staff are friendly when approached for questions and the kitchen facilities are useful. However, I can see how some people would find the stairs to be a an impediment as there are a few to go up everyday and there are no lifts, making it a wheelchair unfriendly environment. Would recommend for individuals and small groups wanting to stay close to the centre for a couple of days.