Hotel looks nice, location neat central. Walking distance to food outlet.

Hotel looks nice, location neat central. Walking distance to food outlet.

very good location, clean and large rooms and bathrooms.

very good location, clean and large rooms and bathrooms.

It was great! The hotel staff specially the front desk are very helpful and accommodating!Breakfast was fine.Location pretty much near to everywhere.

It was great! The hotel staff specially the front desk are very helpful and accommodating! Breakfast was fine. Location pretty much near to everywhere.

It was great hotel great position staff were great

It was great hotel great position staff were great

We came back to the Cicilia after a three day tour of the Mekong Delta. This hotel is great, friendly and helpful staff

This hotel was fine, but nothing special. The staff were friendly, but seemed surprised by every question we asked (could they hold luggage, could we have a second key), the breakfast was disappointing (in a country of amazing food, it felt like cold leftovers), and the room was tiny with a shower that flooded basically the entire bathroom every time you used it (no full wall on the shower space). Most importantly if you take your key with you when you leave the room (which you have to cause they only give you one when you check in) the AC turns off, and even when left on all day/overnight the room will only cool a few degrees. The bed was comfortable enough and it's a great location, easy to walk downtown but also a really cool neighbourhood across the street with great restaurants and bars.

This hotel was fine, but nothing special. The staff were friendly, but seemed surprised by every question we asked (could they hold luggage, could we have a second key), the breakfast was disappointing (in a country of amazing food, it felt like cold leftovers), and the room was tiny with a shower that flooded basically the entire bathroom every time you used it (no full wall on the shower space). Most importantly if you take your key with you when you leave the room (which you have to cause they only give you one when you check in) the AC turns off, and even when left on all day/overnight the room will only cool a few degrees. The bed was comfortable enough and it's a great location, easy to walk downtown but also a really cool neighbourhood across the street with great restaurants and bars.

strong smell in the rooms, very noisy, changed my room twice and 90% of the staff speaks hardly any or little english

The location is perfect. But the room they arranged for us was super small, which was different from what we saw from the website. And they charged extra compulsory fees for massage, which was not shown on the price list.

i was staying at the 8 floor, however, early in the morning while I still in deep sleep. I been wake upby noises. Noise from your hotel staffs cleaner that talking loudly at the 8 floor that wake up me up and can't sleep again. Beside at time your staff cleaner will knock at my door for house keeping whileI still in bed. Also I encountered 1 day before I checked out there was no house keeping in my room, I wander is it the practise of your hotel ? I think maybe your hotel should have those : Do Not Disturb/Make up room tag that hang at the door like most of the hotel having it.

Rooms are very small. But others all perfect!!Thank you for your service.

Rooms are very small. But others all perfect!! Thank you for your service.

Booked a "Premium Deluxe Double Room". 1. From expedia's website, it was specifically mentioned "Bathroom – Private bathroom, deep soaking bathtub". However, upon checking in, there isn't. Upon checking with front desk, it was brushed it off as a mistake (not sure whether expedia put it incorrectly or error from the hotel).2. When you clicked on "Premium Deluxe Room", there were 3 pictures showing a balcony. Once again, upon checking in, there isn't any. So what's the point with such pictures ? And other options (e.g. studio, signature) doesn't come with picture of balcony that lead me to have an impression only premium deluxe has it.3. Every room comes with universal AC power socket that saves traveller from carrying a universal adapter. However, it doesn't seems to fit well for 3-prong devices. Tried in my room as well as my friend's room.4. Do you realize that none of the pictures on Expedia is showing the full toilet view. Well, there's isn't a shower room in it and after showering, the whole bathroom floor will be wet.

Booked a "Premium Deluxe Double Room". 1. From expedia's website, it was specifically mentioned "Bathroom – Private bathroom, deep soaking bathtub". However, upon checking in, there isn't. Upon checking with front desk, it was brushed it off as a mistake (not sure whether expedia put it incorrectly or error from the hotel). 2. When you clicked on "Premium Deluxe Room", there were 3 pictures showing a balcony. Once again, upon checking in, there isn't any. So what's the point with such pictures ? And other options (e.g. studio, signature) doesn't come with picture of balcony that lead me to have an impression only premium deluxe has it. 3. Every room comes with universal AC power socket that saves traveller from carrying a universal adapter. However, it doesn't seems to fit well for 3-prong devices. Tried in my room as well as my friend's room. 4. Do you realize that none of the pictures on Expedia is showing the full toilet view. Well, there's isn't a shower room in it and after showering, the whole bathroom floor will be wet.