The check-in and check-out was fast with many desk clerks so there was no waiting. The rooms are a little narrow but fine overall. They supply toothbrushes & toothpaste, razor & shaving cream and a comb.

Very comfortable stay in a convenient location!

Room was big for tokyo standards. Staff were friendly and very helpful and the bed was comfortable. Location is nice.

Excellent location, very comfortable room with beautiful bathroom. The website needs to state best way to get to hotel in more detail. Seven 11 on ground floor is a bonus.

Cozy and spotless rooms with a warm ambiance. Friendly and welcoming staff.

Beautiful aesthetic! One of the best hotels I’ve stayed at!

We booked a junior suite and were given a room on the top floor. The room was large and open plan, except for the bathroom which had a very large walk-in shower and bath cubicle and twin sinks. The toilet was in a separate area. Staff were friendly and stored our luggage for us as we arrived around 10:30 following an overnight flight and check-in before 14:00 was not available. Despite being a 10 minute walk from Shinjuku, there were plenty of restaurants and bars around the hotel, as well as two restaurants in the hotel. The hotel has the benefit of being close enough to Shinjuku to enjoy that experience, but constant noise and bustle. It is also close enough to transport links to easily navigate around Tokyo. It is also only a few minutes walk to a subway station with an elevator in a route that will take you to Tokyo station and the Shinkansen in 25 to 30 minutes. Handy if you are travelling around Japan by train

We booked a junior suite and were given a room on the top floor. The room was large and open plan, except for the bathroom which had a very large walk-in shower and bath cubicle and twin sinks. The toilet was in a separate area. Staff were friendly and stored our luggage for us as we arrived around 10:30 following an overnight flight and check-in before 14:00 was not available. Despite being a 10 minute walk from Shinjuku, there were plenty of restaurants and bars around the hotel, as well as two restaurants in the hotel. The hotel has the benefit of being close enough to Shinjuku to enjoy that experience, but constant noise and bustle. It is also close enough to transport links to easily navigate around Tokyo. It is also only a few minutes walk to a subway station with an elevator in a route that will take you to Tokyo station and the Shinkansen in 25 to 30 minutes. Handy if you are travelling around Japan by train

Easy dining. Excellent breakfast.

Good dining options. Excellent breakfast.

Responsive, clean, convenient, quiet, and safe. Nice job everyone!

As a 3-star hotel, I’m generally impressed by the quality of their rooms and love their toiletries/amenities bar provided in their lobby. Hotel breakfast is also very substantial and yummy.

This was a lovely little hotel in a quiet area. The restaurant Hearth had delicious food and I loved my little room. No complaints! When I return to Tokyo I will definitely be staying here again.

Small rooms, but not much smaller than many other hotels in Tokyo (eg, Keio Plaza is twice as expensive and their standard room is only a bit larger). Very clean, almost plain. Room enough for two but glad I was alone during this stay. Bed was comfortable, and bathrooms were tiny but clean and modern with bidet toilets and soaking tubs. Good WIFI. Breakfast at the connected restaurant (Hearth) was decent but preferred to buy coffee from nearby Starbucks. Walking distance (15 min) to Shinjuku station. Polite staff, called a taxi for me upon checkout. Taxi to Haneda Airport cost JPY 11,000. Satisfied and definitely would stay here again, particularly if traveling alone.

Metro stop was about 5-10 minute walk from this hotel, with Shinjuku station only 1 stop away. Could take hotel elevator downstairs to visit 7-11. Coin laundry were washer/dryer all in one units, and could see progress of the laundry on the TV. Also, there's a restaurant near the entrance of the hotel. Amenity bar in the lobby which included free face wash/lotion for men and women, razors, mouthwash, etc. Only complaint is the size of the room.

Daiwa Roynet Nishi-Shinjuku hotel was great. Very clean. Hotel staff were very polite and courteous. Location of hotel is also very good. Only a short walk to the Nishi-Shinjuku metro station.

If staying in Shinjuku area this modern-style hotel is a great choice. It is close enough to the action but is a refuge from the amazing buzz of the Tokyo streets. The hospitality we received from Terada and his team was helpful and very welcoming.

Friendly staff

The hotel was extremely comfortable. We stayed at a room with 4 beds and it was plenty of room for my husband, myself, and our 2 teenage boys. There is a 7 Eleven downstairs which is very convenient and the restaurant on the 1st floor is EXCELLENT for breakfast. The staff was very helpful and it was easy to get a taxi or uber from the lobby.

Hotel allocated in business area, much quieter than Shinjuku station area. Staffs are nice, kind and friendly.. willing to help anytime we needed.

Very small rooms, dated decor, zero customer service. We asked if there was any complimentary upgrades (for my birthday), they said no. They offered an option where we would pay, we took it, and still very very small room. If I were to repeat my trip, I wouldn’t chose this hotel, due to the lack of attention in customer service. Amazing breakfast.

Clean, friendly, and fast service. Nearby plenty of eating options including cafes. The subway station is a few minutes walk away!

Walkable and easy to find. Right above a 7/11 with an ATM.

The hotel was clean and modern. A 7-11 in the basement that was open 24 hrs and was very convenient. The hotel is in the middle of nowhere and had to walk about 15 min for downtown Shinjuku.

Very clean. Staff are very helpful. Great breakfast.

New, clean and comfortable property. Very well located

It is a great hotel, room is a bit small, but bathroom is good enough. The staff is super helpful. Breakfast is also very good!

We chose this hotel due to its location. It was expensive but worth it

Great

The stay at Daiwa was really nice . Great for families and friends. The rooms are small. But if you get a junior suite, it has a separate living space- so you have the kids sleep on roll away beds in the living g area. The room was clean. Area is quiet. Not a lot of restaurants . Small boutique type hotel, but sufficient. Breakfast buffet was satisfactory

This hotel was perfect for our family of four. The room was big, came with a wonderful massage chair, and the bathroom was very large. Great bath products in the room and available downstairs. The breakfast served at the attached restaurant was delicious, and the 7/11 in the basement was so convenient. The hotel is a short walk to the Nishi-Shinjuku train station. All the staff at the hotel were so friendly. Thank you for a wonderful stay!

Overall good