We understand that we were on an island. Our first experience was with the only male staff member that made us feel welcome as a guest and not as income. Unfortunately the boat motor got tangled in reeds in pitch darkness in an aluminum small boat on the way for 10- 15 minutes which wan't helpful for my partner who has a fear of being on water. If the day has been cloudy there is likely not to be any hot water, limited ability to charge anything and the "hot basic meal" is $10US cash only ( notes can not have have any tears on them at all). On leaving we got asked to give a tip, which should be voluntary but when you're on an island wanting to get off??? and then on land expecting the taxi driver is paid before the ride ( Which took us to the wrong hotel) so that they could get their cut of the taxi fair. It was both an enjoyable experience from staff that understood the customer and a really disappointing one for those who where completely in it for just the money and getting how ever much they could from you.

This accommodation is missold. Dealing with facilities first, there is no power to the rooms I.e. you cannot charge anything! This needs to Ben made clear as we were practically stranded for three days with no ability to contact anyone. Our room, and the rooma of everyone else we spoke to who stayed didn’t not have a ‘terrace’. The restaurant is actually a room for eating, there is no choice in timings or what you eat.. so a little misleading to call it a restaurant. We stayed two days and got exactly the same basic meal each time. Also they did not offer any drinks with meals. There is no 24 hour front desk. The walking distances are completely incorrect, you cannot walk anywhere as you are in the middle of the lake - fine for us, but for others this came as quite a surprise. Not the most surprising that they don’t show you the toilet in any of the picture... basic and with compost. All their pictures show one of the nice big yellow rafts for transportation, this does not exist on the actual island. They also offered us no tours We left after only two nights of our three night booking and honestly that was quite a stretch. We were expecting basic facilities, but feel that the lodge had missold itself online, and would recommend to anyone only one night. Also make sure everything electronic you might need is charged up, and you have warm clothing with you. Also make sure you have your confirmation details as they had no idea how much to charge us when we were leaving!!

This accommodation is missold. Dealing with facilities first, there is no power to the rooms I.e. you cannot charge anything! This needs to Ben made clear as we were practically stranded for three days with no ability to contact anyone. Our room, and the rooma of everyone else we spoke to who stayed didn’t not have a ‘terrace’. The restaurant is actually a room for eating, there is no choice in timings or what you eat.. so a little misleading to call it a restaurant. We stayed two days and got exactly the same basic meal each time. Also they did not offer any drinks with meals. There is no 24 hour front desk. The walking distances are completely incorrect, you cannot walk anywhere as you are in the middle of the lake - fine for us, but for others this came as quite a surprise. Not the most surprising that they don’t show you the toilet in any of the picture... basic and with compost. All their pictures show one of the nice big yellow rafts for transportation, this does not exist on the actual island. They also offered us no toursWe left after only two nights of our three night booking and honestly that was quite a stretch. We were expecting basic facilities, but feel that the lodge had missold itself online, and would recommend to anyone only one night. Also make sure everything electronic you might need is charged up, and you have warm clothing with you. Also make sure you have your confirmation details as they had no idea how much to charge us when we were leaving!!

The service is good, but charging is inconvenient.