This is truly a gem of a small boutique hotel and this was our second of I’m sure many visits to this property. It’s the design, the pool and most importantly the staff who make this our home away from home in Tulum. We came in November for our anniversary and birthdays and again the trip we returned to Tulum because of this hotel and staff. They recommend the best of the best in Tulum and have a wide variety of knowledge of the area and are food and experience lovers themselves so they know where to send you and can call ahead for any tips of the moment for guests. Stay here, it’s a dream of a hotel and with only 9 rooms, you have their utmost attention!

Beautiful new boutique hotel in Tulum. Super helpful management. Only 9 rooms in total, so very private. Loved the indoor/ outdoor lobby/ courtyard/ pool space. Little cafe opposite was great for breakfast before going to the ruins too.

The Hotel is outstanding. I loved my stay there and will try to book again when I have the chance next time.

The hotel is new, very clean, located on a quiet street. The rooms are good size and there is a balcony. The personnel was very kind and helpful. Use of bicycles was included in the price. Alex Walus

Nice quiet stay near Tulum center. The room was very clean and spare. A large comfy bed and complimentary Nespresso espresso pods and cookies and waters. This small hotel is located in a quiet section off the main Avenida. The side roads are rough and bumpy and get filled with large pools of water during rain. It’s also about a 15-20 min taxi ride to the very busy beach strip. Tulum is rather pricey - meals and regular things to buy. It doesn’t have the mega sprawling resorts of Cancun and Ixtapa, thank goodness, but is undergoing what feels like hyper frenzied development. The hotel is in a quiet area known as La Veleta. The staff that we encountered - Nestor and Enrique - were terrific and very helpful.

Great location just 7min walk to town center. The hotel only has 9 rooms so its a great place to truly be able to relax in a pool not full of people. Staff member Dario was extremely helpful, was able to get us a great deal on a cenote tour as well as transportation. Will definitely return to this hotel.

Beautiful property. Perfect for quiet serenity. Only warning is that the roads nearby are very rough.

Beautiful property. Perfect for quiet serenity. Only warning is that the roads nearby are very rough.

My room and the bathroom. So beautiful!

My room and the bathroom. So beautiful!

Very unique and just perfect for a get away. Staff was very friendly.

Truly a “little gem.” We wanted a quiet space off the town center to return to after long days exploring, and we got it. It’s still walking distance to food and convenience stores, or a short bike to the main strip. It’s not a bad drive to the beach, but if you want to do tulum beach, stay in the hotel district; if you want to explore the city and travel to nearby cities, stay at Little Gem! Super friendly and accommodating staff; we were treated better here than any hotel I’ve stayed— even the resorts. Jose, especially, always made me feel welcome to ask any crazy questions, and the other gentlemen set up the pool for us, even though it was past hours and it was just us — very kind. The grounds and rooms are minimalist, but contemporary and beautiful. I love that it’s an eco hotel— they always asked when we wanted the room clean. Coffee, biscuits, bikes, and a return covid test in-house provided. I will definitely stay at Little Gem again if I’m in Tulum.

Truly a “little gem.” We wanted a quiet space off the town center to return to after long days exploring, and we got it. It’s still walking distance to food and convenience stores, or a short bike to the main strip. It’s not a bad drive to the beach, but if you want to do tulum beach, stay in the hotel district; if you want to explore the city and travel to nearby cities, stay at Little Gem! Super friendly and accommodating staff; we were treated better here than any hotel I’ve stayed— even the resorts. Jose, especially, always made me feel welcome to ask any crazy questions, and the other gentlemen set up the pool for us, even though it was past hours and it was just us — very kind. The grounds and rooms are minimalist, but contemporary and beautiful. I love that it’s an eco hotel— they always asked when we wanted the room clean. Coffee, biscuits, bikes, and a return covid test in-house provided. I will definitely stay at Little Gem again if I’m in Tulum.

everything was very nice excellent rooms and staff the location also and the bikes a plus free snacks and water also very informative the staff we would be back thanks

everything was very nice excellent rooms and staff the location also and the bikes a plus free snacks and water also very informative the staff we would be back thanks

Amazing

Amazing

My stay at Little Gem was FANTASTIC. I will absolutely be back. The outdoor setting is serene, sparkling clean and the pool is perfect. The room comes stocked with snacks, and they are exceptionally relaxed about cleaning your room around your schedule. They have all the bases covered including a COVID test available if you're from the US.

My stay at Little Gem was FANTASTIC. I will absolutely be back. The outdoor setting is serene, sparkling clean and the pool is perfect. The room comes stocked with snacks, and they are exceptionally relaxed about cleaning your room around your schedule. They have all the bases covered including a COVID test available if you're from the US. The room I stayed in had a beautiful indoor tub, and the outdoor patio space is perfect. The neighborhood is developing, but has many great places to eat and is very close to Tulum Ave. The best part of this trip by far was the hotel staff. They made my stay extremely special: I want to give a special thanks to Jose who gave incredible recommendations about everything, about where to go, was incredibly attentive and fun. And Paty who made sure things ran very smoothly and helped me multiple times with some reservation issues with Expedia. Special thanks to Mayumy and Nestor for making my trip so memorable and helping me feel at home. I can't wait to come back to this incredible hotel.

My stay at Little Gem was FANTASTIC. I will absolutely be back. The outdoor setting is serene, sparkling clean and the pool is perfect. The room comes stocked with snacks, and they are exceptionally relaxed about cleaning your room around your schedule. They have all the bases covered including a COVID test available if you're from the US.

Beautiful property

Beautiful property

Amazing zen paradise. Great place to escape to after the madness in town...

Had a lovely stay at this true gem! The staff is so helpful and kind. The room had everything I needed and the location was perfect! Thank you

Amazing staff great location it’s a small beautiful little Gem

One of the best hotels in Tulum. Well-designed, small capacity, friendly and helpful staff. We will definitely be back!

Enjoyed my stay at Little Gem. Staff were very friendly and accommodating. They knew me on a first name basis and always handled my needs with urgency. I felt safe and location of hotel is close to center of town and the beaches. There are restaurants closely in walking and bike distance. I would recommend!

Loved the staff....our group had a great experience. Highly recommended.

Little Gem Charme is a nice quaint getaway to escape solo or with your significant other . Mayumy and Angie made great recommendations for us to spend our days, thank you ladies! I look forward to visiting again.

Upon entering the property, you are transported to a beautiful and peaceful oasis. The outside of the hotel is a bit rough. I thought that I had chosen a bad hotel. But we were very pleasantly surprised.

Staff was extremely friendly and helpful, gave good advice and discount information for local Cenotes,