Its important to specify that there are 3 rooms that share an extremely small bathroom. Rooms that face the street are very loud and noisy. Separation between rooms are not sufficiently isolated you here everything and I mean everything from the room next to you. The only best thing about this place is the location

Casa ITZAE is really beautiful. The Lady that works there is really nice and helpful. The location is great.

Liked the design. Did not liked the narrow sopace in room and bathroom.

Me encanto el lugar y todo lo demás lo único que no me gusto el extremo ruido de sus pisos eso reduce la privacidad

I want to start saying that im going to make a formal lawsuit against this property or hotels.com, because im not getting response from no one. I was bitten by the owners french bulldog , and this is just one of the other 4 dogs she has in the facility. She left all her dogs out without a leash while i was getting in my room and she even said that one in Specific is very aggressive because it has a tumor in the head. I had to scream like crazy to her, so she could come get her dog while it was biting in all foot i even had to kick the dog away and confronted it, i was so afraid for my moms and my integrity. Because the other 3 dogs were getting aggresive too for watching the bulldogs conduct, it was a very dangerous situation and the owner saw everything. In the other hand, Im really upset to hotels.com, because I've being trying to contact them to tell them this situation, not just this situation, but the conditions this person is renting this facility, im a 240lb guy, and i was unable to shower, use the toilet or wash my teeth, this bathroom was literally a 1.5ft x 1.5ft . Unsane....!!!! I was so embarrassed with my mom, because she preferred to use someone elses bathroom intead the one i rented for her. The elevator was so nasty, dirty and in some times wasnt working, forcing us to walk all the way up to the 5th floor, my mom is a 66 year old Hotels.com used to have an impeccable customer service, but im not sure about that anymore... please, please.. dont stay here

Definitely a unique experience. It worked for us because we are flexible, and Pilar made up anything with her charm and helpfulness. But it is a 120 year old building, and bathrooms are tiny.

Definitely a unique experience. It worked for us because we are flexible, and Pilar made up anything with her charm and helpfulness. But it is a 120 year old building, and bathrooms are tiny.