Much more than we expected. Very friendly, clean, great food. Highly recommended

For Alexandria a great place to combine business trip and vacation. Even if it the hotel is close to the main street no distribution at night and really quite and the wonderful see view... Friendly and helpful staff, who really actively cares about the quests. Great food in the bar and restaurant as well and a good selection for breakfast. Happy to come again on a business trip and to stay few days more on vacation. Also my wife and children enjoyed. So I recommend the hotel.

Excellent hotel. Wonderfull location,safe and quiet, not yet quite renovated

Very good

Loved the customer service and receptionists fast responses

The hotel is probably one of the best in alex, and we have previously stayed in sunrise Tucana in makadi and Sharm. The overall hotel is lovely with the beach facilities and pool. When we arrived the room was ‘ready’ however it was dirty, hair, nuts on the floor and dust around the bed and back of the door. Which I had to ask housekeeping to go over. We have a 10pm the old so cleanliness is top of my priority. The bathrooms always smelled but I think this is Alexandria not the hotel only. The private is large and enough space for guests with chez longs included. However the beach service was very limited and when asking for a drink it would take 15-20mins to arrive as they would collect everyone’s order and prepare all at same time. I used the gym which was okay - again needs cleaning and some health and safety measurements as treadmills were falling apart. Hotel breakfast had a good variety but the size of the hall for the amount of guests is not spacious enough- I felt very claustrophobic. The food wasn’t 5* usually you can expect to see a good variety of fruits, smoked salmon, plant based milks, healthier corner but unfortunately none of that and when they did have low fat yogurt on one day it was very warm and watery. I didn’t feel the buffet was hygienic The thing is generally in Egypt when You complain then you get good service and attention to detail but we don’t want to complain in the first place. This also happened at Tucana sunrise and sharm resorts.

The staff is very helpful and welcoming, the rooms are spacious and it has its own private beach

Excellent hotel