Clean and spacious room. Nice steam area.

Rather disappointed with the stay at Okura Manila. Paid so much for the room nights with breakfast only to be informed that buffet breakfast available on weekends. Not that we need to eat a lot at buffet but at least we could have a wider selection of food like salad, etc. On Feb 17 (Friday) and Feb 18 (Saturday), no buffet too, only set breakfast was served. Food from the kitchen took a long time and there was lack of service staff; we had to get attention for coffee refill.

Excellent property but breakfast had to look around for wait staff way to long ....not 5 star service during breakfast which was Excellent but coffee refills and service comes around way too infrequently to ask if we needed anything or coffee refills...Not a Hilton level at all with service

Shower drain clogged. Caused a flood. Charges I dont recognize on my credit card. Nice room but not functioning well

This is a unique experience, staying at this hotel. I would highly recommend others to stay here.

Elegance, style, location! I stayed here with family while in Manila. This place was beautiful it was elegant, stylish updated and just simply beautiful. A room was wonderfully appointed very clean and what you would expect from a Japanese hotel. It exceeded our expectations. It’s location is wonderful because it’s adjacent to the Newport mall and you don’t even have to walk outside just walk out through the second floor down a hallway in your in this mall with wonderful restaurants and shopping. It’s close to the airport too. They helped provide me with the shuttle service to and from the airport so I didn’t have to stress. Traveling internationally is sometimes a challenge but staying here made it very easy

Finding a clean Safe Hotel in Manilla is not always easy. This place was awesome. It was impeccable. Clean, safe and beautiful. 5 stars all around. It is part of a complex of hotels and a mall and casinos, all indoors so no need to go outside. Very close to the Airport and their concierge can provide pickup and drop-off to the airport. Room service was delicious. You cand go wrong here. I will stay here again.

Nice hotel near the casino. Room with wooden tub was great. Breakfast was good. I've enjoyed the wet and the dry sauna. Friendly front desk team. 👍👍👍

Loved the rooms, food was limited but delicious. The staff didn't pick up the inroom cart and we had to call twice. Yes both times but never came. We waited 30 min..sleep time so wheeled the into hallway so stale plate smell wouldnt interfer with sleep

Great location if you need to be close to Terminal 3 but otherwise, it's a strange hotel. The rooms facing the inside of the hotel get absolutely no sunlight at all so it's very gloomy. None of the restaurants are open yet and the front desk at the ground floor is only temporary.

Great location if you need to be close to Terminal 3 but otherwise, it's a strange hotel. The rooms facing the inside of the hotel get absolutely no sunlight at all so it's very gloomy. None of the restaurants are open yet and the front desk at the ground floor is only temporary.

Exceptional hotel with much fine tuning required. Phenomenal comfort and surroundings, this hotel is clearly in its early stages of developmental operations…I really hope to return when ALL facilities are operational.

Total luxury experience.

The room is nice but not for the claustrophobic peeps. No windows at all. No clock at all.

staff was great, hotel amenities enjoyed, food was delicious, excellent customer service, HIGHLY recommend to others and i will definitely stay here again near future