Hotel Xcaret Arte – All Parks \/ All Fun Inclusive, Adults Only
Resort All Inclusive em State of Quintana Roo
1 cama king
Motivos para reservar
Os hóspedes adoram aquiOs hóspedes dão uma nota máxima a esta propriedade
Experiência de alto nívelUma das propriedades de maior custo na área
Inclui itens essenciaisPiscina, Ar-condicionado, Internet/Wi-Fi e muito mais
Sobre este hotel
Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only
Luxo na praia, somente para adultos
Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only possui um spa de serviço completo onde você pode relaxar. Você também pode passar o dia tomando sol na praia e fazer uma refeição em um dos 10 restaurantes que esta propriedade oferece.
Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only dispõe de 900 acomodações com frigobares (abastecidos com alguns itens grátis) e frigobares. Os quartos contam com varandas. Todas as acomodações foram individualmente mobiliadas. As camas têm roupas de cama de algodão egípcio, edredons de pluma, roupas de cama premium e colchões de espuma com sistema de memória. Um menu de travesseiros está a sua disposição. As smart TVs possuem canais digitais premium. Os banheiros possuem chuveiros com duchas com efeito de chuva, roupões de banho, chinelos e produtos de toalete de grife.
No local, há 15 piscinas externas, além de um toboágua e uma sauna a vapor. Outras instalações recreativas incluem uma academia e bicicletas de cortesia.
Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only possui um spa de serviço completo onde você pode relaxar. Você também pode passar o dia tomando sol na praia e fazer uma refeição em um dos 10 restaurantes que esta propriedade oferece.
Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only dispõe de 900 acomodações com frigobares (abastecidos com alguns itens grátis) e frigobares. Os quartos contam com varandas. Todas as acomodações foram individualmente mobiliadas. As camas têm roupas de cama de algodão egípcio, edredons de pluma, roupas de cama premium e colchões de espuma com sistema de memória. Um menu de travesseiros está a sua disposição. As smart TVs possuem canais digitais premium. Os banheiros possuem chuveiros com duchas com efeito de chuva, roupões de banho, chinelos e produtos de toalete de grife.
Esta propriedade em Playa del Carmen dispõe de Wi-Fi grátis. As comodidades para negócios incluem escrivaninhas e cofres para notebook, além de telefones; chamadas locais grátis estão disponíveis (restrições podem ser aplicadas). Os quartos também apresentam máquinas de café expresso e garrafas de água grátis. O serviço de limpeza é fornecido diariamente.
No local, há 15 piscinas externas, além de um toboágua e uma sauna a vapor. Outras instalações recreativas incluem uma academia e bicicletas de cortesia.
As atividades recreativas listadas abaixo estão disponíveis na propriedade ou perto dele, e poderá haver cobrança de taxa.
Comodidades
Piscina
Ar-condicionado
Internet/Wi-Fi
Estacionamento
Lavanderia
Varanda ou pátio
Hidromassagem ou spa
Academia ou centro de fitness
Mapa de State of Quintana Roo
Quartos disponíveis
Suite, Oceanfront
1 Cama king size • 53 m²
Acomoda 3
Você será direcionado para Expedia.com para obter disponibilidade e preços
Suite River
1 Cama queen size • 53 m²
Acomoda 4
Você será direcionado para Expedia.com para obter disponibilidade e preços
Suite Ocean View
2 Cama queen size • 53 m²
Acomoda 4
Você será direcionado para Expedia.com para obter disponibilidade e preços
Swim Up Ocean Front
1 Cama king size • 53 m²
Acomoda 3
Você será direcionado para Expedia.com para obter disponibilidade e preços
Swim Up Garden
2 Cama queen size • 53 m²
Acomoda 4
Você será direcionado para Expedia.com para obter disponibilidade e preços
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Avaliações
2.5
Best vacation ever, being easier proof camera or waterproof case for your electronics in case you want to bring them with you too the parks
5.0
Excellent propriety very safe . All worker very professional and kind. Very happy with every experience
5.0
Like everything
1.0
XCARET DOES NOT CARE ABOUT YOUR HEALTH. After testing positive for COVID we tried to communicate with XCaret and Expedia to identify a best path forward. This was supposed to be our honeymoon, and they were not understanding at all. After we asked if we could simply get new dates instead of cancelling as we really still wanted to go, we were told they were going to ask the supervisor after we shared our records proving our illness. Further, my husband is susceptible to severe COVID, and we had no choice as we could not risk severe reactions abroad. Not only were we sick and struggling to make calls at the time, they didn't care. The refund was rejected although we asked for alternative dates as well. They would rather have people come with COVID than accommodate. This is unethical and just downright taking advantage of their customers. Not only are they money hungry -- I'm sure they have put other customers in this position, and I'm sure they have been given no choice but to go COVID positive or lose money (this is honeymoon funds from guests!!!) Who would want to go to this place knowing that they force COVID positive customers to show up. After making us wait for days for a response, they didn't allow for a conversation and simply rejected. The customer service has been infuriating as anyone you talk to simply say "they need to talk to a supervisor" and don't allow you to talk to anyone. DON'T GO HERE UNLESS YOU WANT COVID.
5.0
Absolutely amazing facility! Made us feel welcome and at home and was just overall a great experience! Will definitely be visiting again!
1.0
Hotel refused to move my date or partially refund $900 I paid for one night. I would expect Expedia and the hotel be understanding of my medical emergency but no courtesy was extended whatsoever.
5.0
HIGHLY RECCOMEND. Everything exceeded my expectations!!
5.0
It was so beautiful !
5.0
Very nice and very big property. Great for any occasion or relaxation!
3.0
Food was good. Old building. Staff Bad attitud.
5.0
Excellent hotel
5.0
Beautiful property, very large area with lots of activities. The parks are included which makes the price very worth it.
5.0
Our second time was a joy at this resort. The quality remains and everything is high standard. Im usually not a fan of most resort food but at the Arte, the food was excellent.
Overall tho above the rest, is the service. Whatever we needed was provided. There were many who provided excellent service but to highlight a few:
Juana - the best server up on the rooftop ba en Casa Del Diseno. Whenever we needed a drink, she would have it for us. Also thank you to Karen, Sheila, Martin, Charly and Ruben.
We definetly would love to be back at this resort!
5.0
Excellent customer service! I left an item in the bathroom and the staff was able to track it down and return it to me. Thanks
5.0
Gorgeous
5.0
The best all inclusive I have stayed at. The property is stunning and the food is spectacular. The staff is super helpful and extremely friendly! The parks were amazing! Highly highly recommend 👍❤️
5.0
The staff at this resort were incredibly welcoming and helpful throughout my stay. I love the Butler services.
5.0
It worth every penny!!!..awesome place.
5.0
Beautiful resort, has ruined other all inclusives for us.
5.0
So nice
4.0
Food was not very good.
5.0
This is our 2nd trip to Xcaret Arte - there are really no words to describe it. The property is beautiful, clean, the food was delicious and the staff are so nice and helpful...especially Ernesto who from the very start was so friendly, accommodating...super nice and he would really go out of his way to help you and to ensure that you would have an amazing time when you're there. Overall, we would definitely recommend Xcaret Arte and we definitely are planning to go back.
5.0
Nothing was accommodated for our anniversary likecwe were told happens
5.0
Beautiful resort all inclusive is the way to go.
5.0
Worth every penny. An amazing experience.
5.0
Service is the most valuable asset. Excellent!
5.0
Recommend
5.0
It was super safe and the staff was very nice and amazing.
5.0
Perfect
4.0
Check in here is a NIGHTMARE!!
They will literally take 45 minutes to an hour of your time trying to upgrade you and/or sell timeshares when truly they could be telling you all about the property. The property is so you need to know about the property.
A few key things to know, if you’re going on a family trip, you need to call a week in advance and make sure you secure your rooms together.
Also, even though the website shows to have two queen beds on the river rooms, they either lied or said they don’t have them. Paid for a room for my 3 adult children, and one had to sleep on a cot-like sofa pull out bed. I was very upset about this!
All the pools close at 7 PM – even on the adult side; And they stop serving drinks at the pool at 6:30 PM downstairs and at the rooftop at 5 PM.
There are a few restaurants that you’ll need to make reservations for days in advance ~ La Cuevas is one of them. Even though our specific rooms came with butler night and day, no one shared this information with us until it was too late.
I would say all of the parks are very similar, and seem to just be a way to keep you away from the hotel, where everything like food and drinks are most easily accessible. Even though we would go to these parks with a group, we often took a private shuttle back rather than staying the whole day.
5.0
Very convenient and luxurious
5.0
Such a wonderful stay staff was so helpful and we had not a worry the whole time
4.0
We loved the friendliness of staff and the parks were awesome!! Great hotel for a honeymoon, plenty to do but also good spaces to relax. 4/5 stars if I am being very picky - our room wasn’t ready on time and we weren’t walked through how everything worked; However it is easy enough to figure out / staff will help upon asking. We didn’t want to leave !
3.0
I check in around 2pm and they given the room until 4pm the room was dirty no spaces for the restaurants with reservations. The others restaurants was so full of people no beach 😪
5.0
The property is not very convenient for wheelchair-bound people to reach some places.
Sometimes different staff gives the visitors contradictory information about how to get to certain places on the property.
Turning on TVs and using the phone may be an issue.
It took four days of attempts to solve the problem with the TV working with the Apple platform.
Xcaret Arte app does not provide GPS orientation for visitors to the property. One staff said that the GPS is not working there but we never saw a GPS interruption on our devices.
Drink and snack refills sometimes fail in the room.
The food in one of the requested room services was not fresh: reheated and tasteless meat and cold soup. No salt and pepper included.
But in general, our stay experience was great.
Special greetings to Adrian and the other guy at the Changarrito bar near the ocean beach.
5.0
I staff was very attentive to our every needs during our stay.
0.5
The arte hotel is so expensive. I stayed in Mexico xcaret last time, I loved it.
5.0
My third stay here and will be returning. I love everything here.
5.0
I love this hotel
Coming back soon
5.0
The staff were so amazing. It’s almost impossible to find something you don’t like about Xcaret. I really wanted to take a picture In the bridge pool. I didn’t not realize those pools are exclusive. I wish I had known as I would have stayed In that Casa. However our room was beautiful nonetheless
Perguntas frequentes
Qual é o custo deste resort all inclusive em comparação com outras opções em State of Quintana Roo?
O preço médio dos aluguéis em State of Quintana Roo é R$ 997 por noite. Esta acomodação é R$ 5.947 acima da média.
O estacionamento está incluído neste resort all inclusive?
Sim, o estacionamento está listado como uma comodidade em Hotel Xcaret Arte – All Parks \/ All Fun Inclusive, Adults Only . Para obter mais informações, recomendamos que você entre em contato com a propriedade sobre onde estacionar.
Há uma piscina neste resort all inclusive?
Sim, uma piscina está disponível para uso em Hotel Xcaret Arte – All Parks \/ All Fun Inclusive, Adults Only . Dê um mergulho!
Hotel Xcaret Arte – All Parks \/ All Fun Inclusive, Adults Only aceita animais de estimação?
Infelizmente, este resort all inclusive não aceita animais de estimação. Tente pesquisar novamente e filtrar por “Animais de estimação permitidos”
Quais comodidades estão disponíveis em Hotel Xcaret Arte – All Parks \/ All Fun Inclusive, Adults Only ?
Encontramos 8 comodidades para esta locação. Isso inclui piscina, ar-condicionado, internet/wi-fi, estacionamento e lavanderia.