Extremely good property and maintaining its standards .This property can make a traveller’s travel very hassle free, relaxing and stress free

Good trip overall.

We had a 2-day reservation but left in a day, we could not take the unhygienic condition anymore. The room was unclean (not even vacuumed before giving it to us), linen was not fresh, the tables/countertops were dusty, bathtub/room not cleaned well, the bath curtain was moldy ☹ There were stain on the walls, cushion etc. The service was late and needed follow-up a few times. I would not call it a five-star hotel, we booked an executive suite, were told we have been upgraded to their premium suite, if premium suite is like I described before, I am not sure what to say. Staff seemed aloof, and apologies seemed very superficial. I don’t have anything good to say about this hotel from this visit, unfortunately, and am posting some photos of the unhealthy conditions of the room. It is not Taj/Tata/ Vivanta brand problem, issue is local to Vivanta Bhubaneswar alone since we received exemplary service at Vivanta Aurangabad where we stayed couple days prior.

The rooms were damp and had mostly smell. The bedding were moist. All ‘embers of my family shared the same opinion but the manager did not acknowledge it. Food was good.

Best staff and food options

Excellent hotel -modern amenities - 5 star service

This hotel took extraordinary effort to see that we were taken care of in every way. The Front desk personnel were helpful, friendly, and charismatic, especially the girls who were there regularly like, Brenda and Roma. The concierge who helped us book our sightseeing was a wonder. He made sure that we would be safe with our driver since we didn't speak the language. He also made sure that we saw things like the Sun Temple that we might have otherwise missed. The personnel in the restaurant from the waiters to the chef all greeted us personally. They did an excellent job of making sure that we enjoyed everything we ate. We were there for 2 weeks, one week longer than anyone else in our party, and when we went in for our last meal, the supervisor and waiters came out with a special dessert that had BON VOYAGE written on it. Everyone in the hotel made us feel like we were their special guests. When the Indian culture says that they treat guests like GODS, the VIVANTA hotel actually does.

The dining manager repeatedly insists to have breakfast buffet despite having a la carte menu. Will only budge after told we are here to only eat a few items not interested in the large spread. I thought this customer pressure tactic is very unbecoming of a quality hotel. They should understand it is rude to force the customer this way!

I had been to many 5 star hotels but this has a very different vibe . Simply superb

Staff hospitality was awesome and made us feel home. Will consider visiting again and recommending family and friends.

Good stay

I have stayed here multiple times now, something that I generally don't do, when there are multiple hotels in the area, but due to friendliness of the staff, their willingness to accommodate the guest's need, it stands out in its service. It would be fair to say that I have developed acquaintances in this hotel over a period of time, and feel very comfortable staying here. Perhaps it's the Taj hotel vibe of "be an ambassador for the customer" that permeates their training.. in either case, highly recommend.

I have stayed here multiple times now, something that I generally don't do, when there are multiple hotels in the area, but due to friendliness of the staff, their willingness to accommodate the guest's need, it stands out in its service. It would be fair to say that I have developed acquaintances in this hotel over a period of time, and feel very comfortable staying here. Perhaps it's the Taj hotel vibe of "be an ambassador for the customer" that permeates their training.. in either case, highly recommend.

Location views and entrance of hotel