The property is short staffed but that’s what happens when you book cheap to affordable housing. Overall it’s an average place to stay.

Our room didn’t get cleaned and our dirty towels were not replaced, we had to take our dirty towels to the service desk to get clean ones, the smell is not pleasant

Easy access to surrounding areas and an HEB down the street for groceries. It’s pet friendly and was my main reason for the stay. Maybe I missed the pet fee during reservation but I didn’t see it listed and I was charged extra upon check in that I wasn’t expecting. The hotel had a pet smell but that’s to be expected. There is a dedicated pet area outside with poop bags and a trash can. Rooms are on the smaller side (I had a one queen bed room) but include a kitchenette with a full size fridge and microwave. No kitchenware at all to cook with though. Not even a fork or spoon or dish towel. AC worked great! Wardrobe/closet area was fairly small and in the open but is functional. Walls are kinda thin. I could hear alarms and tv’s on and the people above us walking around. If you’re not a hard sleeper you may want an end room or upstairs room. Towels are thin and I had to request a new set since they didn’t come around and clean the room the next day. Hard to reuse if they’re still wet from the day before. It was a two night stay so I’m not sure if they only clean every couple of days. Coffee was available in the lobby but not in the rooms. Also, no toiletries except one small bar to wash hands with. The front desk people that helped me on two different occasions were nice.

Overall it was a good stay for what we needed. Things to know: Located off a freeway, one-way frontage road; very congested during rush hours. No quick access to HEB near by so muddy plan to stop before heading to hotel, but there's a QT gas station next door open 24-7 for quick essentials. There's no desk service from 10pm-9am; just an emergency phone line. There's a lot of day workers that hang around outside drinking beer on tailgates, but they didn't bother anyone. This hotel offers a kitchenette but you must buy cookware or provide your own. The guy at check in was a little short with responses, but overall friendly. The room was clean, however the bathroom had mold on the ceiling above shower. The walls are thin so you can hear neighbors. All in all a comfortable place and would recommend.

Every time I left the room or used the elevator there was a different smell present. It was very disconcerting. Furthermore the late night check in process was asinine, and could be streamlined.

I had to check out 5 days early because my mother had passed away. I called a few days later to talk to the manger to give me a refund and he told me to call Expedia. He was incredibly short with me and was clearly not wanting to help me but I understood because I booked through a third party. Expedia called him and asked for the refund and he refused. He clearly was never going to give me my money back for the 5 days I DID NOT stay there. The only saving grace was that the front counter girl was professional and nice. This is and extended stay but if it’s a non-refundable stay they should tell people that before they book!

Very noisy and no soap or shampoo in rooms. Not as clean as expected. Was disappointed after a long drive.

I was there for one week I just stay five days and I checked out early because for one week no housekeeping no towers the room has roaches and very stinky most the people living there construction guys, there is no hairdryer, no hands soups, no towers the sheets for the bed and for the pillows are dirty the room have roaches I am not coming to this place anymore twice a month I visit Austin for work and always coming to different hotels I see some of bad stuff in the other hotels, but in this place, it’s more worse

Horrendous Experience - Do Not Stay Here! Where do I even begin? My recent stay at this motel was an absolute nightmare from start to finish. If you value your sanity and your time, do yourself a favor and steer clear of this place. Upon arrival, I was greeted with an empty reception area. Not a soul in sight. I thought, perhaps, the staff were attending to other matters and would return shortly. But minutes turned into a half-hour, and still, no one showed up. Frustrated, I decided to try calling the number provided for after-hours contact. What a joke. I dialed and waited. And waited. And waited some more. Forty excruciating minutes passed, and not a single person bothered to pick up the phone. It was as if this place had been abandoned altogether. Left with no other option, I had to scramble to find alternate accommodations at 11 PM in the dead of night. Let me tell you, finding a decent motel at such an hour is no easy feat, and it's an experience I wouldn't wish upon my worst enemy. To call this level of service unacceptable would be a gross understatement. It's downright disgraceful. The utter lack of professionalism and basic courtesy displayed by the staff is appalling, to say the least. Save yourself the headache and the hassle. Stay far, far away from this motel. Trust me, you'll thank yourself later.

Room was cold and bedspread and sheets were thin..... other than that it's a good property for a weekend stay.

Very suspicious and not much good about the hotel. A lot of not so great things. Use only as a place to crash.

Stop nickel and dimming people. Charging for plates bowls pots pans silver ware and 3 dollars a day for towels is ridiculous. And I would do something about the weed smell around the hotel and the fact that the beds are not secure and move when you lay down or toss or turn and hear the neighbors bed banging when they move!

Pretty neat

The water wasn't as hot as i would like it and the room fee changed when i got to the hotel from 53 on the website to 64.

The night shift check in bald black guy is very rude and not helpful at all. I was going to stay for a week and just his attitude and the way he speaks down to people made me leave and go to another hotel 20 miles up the road.

The property was serviceable and met our needs. The staff were helpful and friendly.

The smoke alarm in my room went off twice in the middle of the night.

Bed was very itchy unfortunately did not sleep well at all. Was a really big weekend in Austin, so this place also wasn’t cheap. Not worth it all and would never stay here again

First off they charged the incorrect card even though I sent in a credit card authorization form. They didn't clean the room for 2 week stay and never got clean towels either. When I went down to ask about the explained they don't clean the room until you leave. People were just leaving trash bags outside there door.

We’ve never been in an extended stay that had NO amenities such as dishes, pots and pans. They want to sell them to you. $30 for single service ($60 for 2 boxes for 2 of us), $40 for box of pans! We were there for a week and had to go buy everything. No hand towels, they charge you for getting clean towels everyday. Floors were dirty in room; feet/socks black. When I checked in and expressed the disappointment at no dishes, desk clerk says “we do things different down here.”

I wish they provided shampoo and conditioners in the showers. However, other than that it was great! Clean and neat, safe and quiet!

Extra clean rooms

It was aight

Have stayed numerous times at this Woodspring since it was opened. The general manager "Sam" makes guest feel welcomed and sees their needs are met. Property is well maintained and kept very clean. Thanks to Sam and staff for another pleasant stay in Austin.

Could hear stomping and noises above our room. Room was clean enough but other areas of the hotel were not. No hand towel.

Everything is good

Decent clean hotel - no frills. Bed wasn’t super comfortable because t by no means bad. Staff was very friendly and accommodating and guest were a good group for the price range - nothing seedy at all. I’d call it a Junior Holiday Inn Express with a fridge.

It was dirt we checked in took look at room and checked out .

Definitely a great hotel.

The front desk attendant was rude and acted like I was inconveniencing him because he had to stop watch tv to check me in. The bed was hard and wobbly. My blinds were broken.

It was horrible, dirty rooms broken rooms also

I loved this hotel for the kitchenette. It was perfect for my needs. I could easily hear people talking isn’t he hallways and loud stomping from the floor above. Other than that it was great and I will definitely use again.