They let me check in early in the morning which I really appreciated. Very good service of the young lady at the reception. The next day I had a really bad experience when entering my room literally 2 minutes after having left it and found a male staff in there, apparently to fix some problem. I had all of my stuff laying around including valuables as I took for granted only I would enter that room. I tried to explain that I found it really inappropriate that they entered without my permission. I had been in the room all morning and left 10.15 so they could have easily knocked on the door while I was there. He explained that he was just following orders. The hotel manager came up a while later but no apology or explanation (as the first guy did all the talking), not even a free dinner for the discomfort and mistrust I was left with. I was later told that their policy says that they can’t enter unless they’ve knocked on the door several times without anyone opening. I was surprised that their policy doesn’t say “we don’t enter without client’s permission or at least without letting them know, unless it’s an emergency”. I just went down the lobby but found that breakfast was taken away so went straight up again; they could so easily have found me if they wanted to. And they had my phone number so could easily have called me too.

Once I arrived I was told the pool was out of service and that I should have received an email, but I didn’t. The room was fairly clean, but the bathroom could have used a little extra attention. The shower walls were were visibly covered with blonde hair. There is very little storage space with no microwave or iron in the room. Also, I couldn’t properly adjust the thermostat in the room so it remained too cold for my liking. The breakfast spread was pretty good and staff was polite, although not overly helpful with helping you with excursions.

I stayed 5 days; the hotel was clean and staff was friendly. The hall lights were on a sensor saved electricity but annoying for the guest. This was my second unintentional stay. This means that I choose this hotel on two separate occasions because of the price and amnesties. The rooftop was under renovations so I didn’t get to enjoy the pool. The air conditioning in the gym did not work. All in all. I would return again. Free breakfast was great. Since there was no microwave or coffee in the rooms. It would have been nice if the hotel provided free coffee.

We had a wonderful stay at Hotel Mio. Stayed one night when I first arrived in Panama and booked a 3-night stay upon leaving Panama. The customer service was excellent. The room was clean, beds were comfortable, TV had many channels and the restaurant was excellent. It has a gym and pool on the rooftop. Everyone was so accommodating and made sure we were well taken care of. The staff had a way of making the guest feel special. The hotel location is on a side street off of a much busier street so people may not know it's there. The cost is less than some of the hotels on the busy street. We will be returning to Panama City in a few months, and we already plan to stay at Hotel Mio again.

Hotel Mio was reasonably priced and my stay was great. The staff were very helpful and extremely accommodating. The rooms were simple but clean. The food in the restaurant was excellent. I have to return to the city in two weeks and I've already made my reservation at Hotel Mio.

Pleasant, friendly staff. There on business didn’t have time to enjoy amenities, but they were nice enough that I will return.

The staff were very kind and helpful! Food was great! Rooftop pool was a bonus!

It was great