thr UShape building like Caesars palace , location is best

poor quality of beddings very thin, wood slot is quite apart no plywood thus the thin foam pushthru the slot causes back ache. no available parking slot .

The unit is very nasty and they refused to give the refund. I did not stay in the unit. I indeed transferred to another hotel. It was a huge inconvenience. I was originally booked to the Shell Residence and the property sent an email that I will be transferred to another unit which was very nasty.

The property is not clean. I will not recommend that unit. I deserve a refund.

Security & location

Service & cleanliness of the unit

clean

clean and quiet

none

This booking was canceled the day that my family arrived in Manila. We were told that we would get refunded, but no refund was received. We've been calling the number that was given to us as the contact host but he would not answer his call. Be careful with this scam.

We got scam! My name was not registered at the front desk. The staff do not have an idea that we are arriving! We will file to our bank for a refund.

Not deal with this owner or property.

because after we received the confirmation from you and come to the place at shell res. c-1 they rejected us they said we dont have unit and no approval from the unit . so we left and find another hotel but you already charge me.

no coordination from you

Avoid!!!

Mess, dirt

Its quiet and peaceful and near to the Mall of Asia and airport at the same time.

There were no toilet paper, bathroom was dirty including mirror.

It took me 2 hours before someone attend to me

It’s so different compared to the Western accommodation. I have to wait for an agent and check in was worst ever. Never experienced this before.

close to airport

booked for a 2 double bed but only have 1 double bed & extra mattress for 2. mis information has to leave did not check in

convenience

staff are not friendly at all

nice place

no towels on arrival and did not provide until to close to check out time to take shower

very convenient to all necessity

N/A