-Internet in room was poor. -Breakfast was ok. There were fruits, cafe, 4 kind of breads, jam cheeses etc - Video image quality was poor

Very noisy building, looks like they had a remodelation in upper floors, no hot water in shower, other guests running and shouting in the middle of night in corridors without any staff asking them to be quiet

Great hotel, clean and comfortable rooms. The metro is very very close and there are a lot of restaurants, stores, convenience stores nearby. If you like to walk, would recommend walking from the hotel to Costanera mall, the Providencia Avenue is full of live.

Nice hotel

Great location but had a couple of inconveniences Bathroom fan didn’t work, ac didn’t work, no glasses provided and very small closet space with three hangers. The parking garage ramp is very steep, if you have a low vehicle it will hit the bottom several times on your way up and down the ramp. Parking must be validated every time you exit the lot. My stay wasn’t that long so I didn’t bring these up. However, we were taking a rest at about 4:30 pm when someone opened our door and walked in! It was housekeeping staff without knocking and after the room had already been cleaned. All in all the location and price are great if you don’t mind a few downsides.

The staff were really nice and friendly and helpful. Nice safe neighborhood, very clean.

The reservation was for a couple, king size bed. But we were given a room with two single beds. The guy at reception was very kind and changed the room. But, the A/C remote control unit was missing, and the same guy gave us another unit, after 30 minutes. Quite disappointing these two issues

The breakfast was very nice .