Excelente en cuanto a instalaciones, personal y atención!!!

Ubicación y la vista

Lentos en el restaurante y cobro de bebida no servida

El hotel está muy céntrico.. Las instalaciones están increíbles y la vista muchísimo más, la atención del personal excelente y con rapidez solucionan tus dudas. El Restaurante es también una maravilla, música , comida 1000 de 10. Sin duda volveré Punto extra para los que tengan mascotas pueden llevarlos debes preguntar cuáles son sus condiciones para recibirlos.

Great room, great view, great location. The room services was also very good.

The jacuzzi wasn't hot and its heating system broke the next the so we couldn't use it at all. The staff did all they can to help us though.

El desayuno en cuarto magnífico, la vista del Tepozteco desde el cuarto espectacular; el personal muy atento y servicial.

rooms are beautiful and very well thought. staff is extra friendly and accommodating. we’ll be coming back for sure.

This is the standard throughout tepoztlan and not really a negative of the hotel, but wifi is not high speed. something to consider if you’re planing to be working remotely

We were well taken care of and if we had any questions or needs they were addressed.

The location is central and perfect. The restaurant is great and our room was lovely.