Staff were very helpful and accommodating. They were helpful when one of the guests arrived earlier than the check in time. Having parking on site was also very good.

The gym was a make shift one in the basement.

Comfortable and clean room Quick check in

Nothing we had a room at the side away from the street

Great customer service

Had to find parking

Nice room and very clean Everything worked except the heater. The room was cold at night. The location was generally very good.

The heater could have been checked and repaired

close to sky city

paying for parking

Handy location, well maintained.

Gym area weights only. Poor.

Location perfect, comfy beds and pillows.

Everything all good

The rooms are lovely and clean. Will stay again

Clean

None

Very comfy bed, good size room, good shower, central position

Not their fault but roads a total nightmare to navigate with roadworks etc; they charge for wifi?!! good kitchen but could have done with a small couch or similar; everything was via QR codes - hotel info etc

been staying here for years. it’s well positioned and has never let me down

Great staff, easy city access

Beds were very hard

it was so nice and not that expensive

I loved the property!

the Resturant central location

it was difficult to find I have accessibility issues & I was on a floor with no lift

I felt safe staying here in a clean space. The staff were helpful and I liked the fact their desk was 24/7. I liked how you had to swipe to use the lift too, felt more secure then other places. My room had a desk and the shower pressure was good. I liked the foyer too, the little touches made it a cool space. Location is a very close walk to the Sky City bus terminal.

You could hear people talking and moving about the hallway. The street outside is quite rough, you need to make sure you are careful especially if you are on your own. $100 deposit upfront (they do return it) but I don't remember reading about that when I booked.

Always a good stay. Auckland is expensive.

location

building is becoming tired. cleaner never got to our room before we got back in the afternoon.

everything

nothing

great location for walking to the concert

modern and very clean. polite staff members

location was hard to locate, just as renovations are happening next door disguised it a bit.

Friendly staff Very comfortable bed

Room needs updating

location

currently no restaurant due to staff shortages

The staff were nice.

The room was cramped and nowhere near large enough for four people. The fold out bed we paid extra for was uncomfortable and meant there was minimal space to move, and even sit. Do not advertise this room as suitable for four people. It is overpriced for this description and AirBnB offers better frankly.