The breakfast was very good every day. Regina went out of her way to make sure we got our hot chocolate every morning. She is a hard worker, very friendly, and a great asset to your hotel.

Apparently the thermostat was either not wired correctly, or was not working. The air conditioning was either all on, or turned off. There was no ability to set a temperature. It was either very cold, or got hot in the room.

The breakfast is quite good. I think that there are lack amount of hotel staff for service the guest in maximum capacity. the food served with slow speed service

The breakfast is quite good. I think that there are lack amount of hotel staff for service the guest in maximum capacity. the food served with slow speed service The carpet on my room is little sticky, I think the carpet on our room can be cleaned well

all staff helpful and friendly.

room a bit old and aircon not working well, need to set 19 c but felt like 23 c.

The location is very strategically located, next to Living World mall.

The building interior feels old and lacks upkeep. The cleanliness is okay but could be better, everything feels a tad sticky. We checked in very late around midnight and asked for late checkout at 1pm, which was granted by the front desk staff. But the following morning we were called by the reception and told that we should check out at 12.30pm. That was not professional at all. The coffee machine needs to be replaced (at the Buffet), the food placed outside (soto etc) needs attention, it didn’t feel fresh and there were fruitflies on the tomatoes.

good location

Location

Nothing

Location was nice

The bathroom was not clean when we checked in. We checked in early and paid extra. Housekeeping did not provide us any body wash despite requesting multiple times

Location is near with Living World Mall, many choices for shopping/dine. Very fast check in and check out. All staff are super friendly and helpful.

Breakfast quality and variety.

location

1. The blanket is too thin. 2. Wall soundproof is poor 😢

location, room size, furniture

breakfast