I regret to express my extreme disappointment following a recent two-day stay at your establishment. Unfortunately, the persistently non-functional internet severely impacted my overall experience. Despite bringing the issue to the attention of your staff on multiple occasions, the problem remained unresolved throughout my stay. The lack of a reliable internet connection significantly disrupted both personal and professional aspects of my visit. As someone who relies heavily on a stable internet connection for work and communication, the continuous downtime was not just an inconvenience but a major hindrance. This unfortunate experience has undoubtedly left a lasting negative impression on what was meant to be a brief and pleasant stay.

We booked a week with our family of 16, which range from a six month old infant to 71 year old grandparents. The location was excellent being near Gatlinburg, but still providing fantastic views of the smoky mountains. Another plus was that it was out of the congested area. The check-in process was easy by simply following instructions, received by text. No, the property had been cleaned. It was obvious that a thorough cleaning had not been done in a long time. One fold out couch had a giant yellow stain on the mattress. Another couch was full of dog hair and we didn’t have enough sheets and pillow cases to cover the number of people we had. Property management was responsive to clean the dog hair and provide linens. In the front of the property on the hill, there was trash, including beer, cans, and wrappers that needs clean up. In summary a beautiful place that needs a little more care to up it’s game.

This cabin was well stocked and the view was amazing! We will definitely be back.

Great cabin with great views.

The location is beautiful! Not too far from everything but far enough to be at peace! The only issues we faced were dead bugs in the bathtubs and around the toilets; there was zero hot water on the top floor but a few minutes of hot water on the main and lower floors; and not really a sufficient amount of towels for a cabin that slept 22. Overall we really really did enjoy ourselves!

The cabin was beautiful and perfect for our large family. It was very dusty and need some cleaning. The hot water was not working properly , it would get warm but not hot. I feel, the price we paid and all of the fees that we should have had hot water and a clean cabin. But other than that we loved it!

WILL DIFINITELY RENT AGAIN, BUT THE ONLY PROBLEM WE HAD WAS THE HOT WATER. THE WATER WAS LUKEWARM AND WOULD TURN COLD WHILE SHOWERING.

The house was beautiful. The views were spectacular. But there was trash left from the previous tenants in the trash cans through out the house. Some of the counters had not been wiped down or cleaned. There was no toilet paper or paper towels in the house. Had we have known we would've stopped and got some before driving up the mountain.