the pool and restaurant

While I was here there was no hot water for the entire building. The building also was located in a somewhat sketchy neighborhood. There is no way I would stay here again.

Staff were very professional and pleasant. Food taste good

The cabanas are a great poolside option.

The room was outdated but big. Definitely needs remodeling.

A classic hotel, wonderful pool with a swim up tiki bar. Probably best pool in Panama! There are two very cute cats on the property that visit guests at breakfast, staff is wonderful and kind with the cats. The two cats are loved by many guests who enjoy the interactions and company. Rooms are indeed older condition but are very clean and very large as hotel rooms were built much bigger then, even for the most basic room. Would happily stay again. Excellent buffet breakfast.

Took an hour the checking in

Love this spot. It’s our new favorite city hotel

I like very much the staff attention

My stay was a great experience.The room assigned was utterly enjoyable and perfect for my age . Breakfast staff was excellent, friendly as well as professional. As a suggestion, I would point that some areas need minimal reparations so as to preserve the prestige and charm of this Hotel.

The size of the pool is amazing. The rooms are spacious and have everything you need. This is our hotel of choice in Panama city. Great valet service and front desk workers. Easy to stay here.

This property has NOT been renovated for probably 15 to 20 years but “five stars” signage is still there ! The staff try to keep it clean but the hotel needs renovation . It is now a 3 star hotel since the building infrastructure, furnitures , bed sheets, mattresses , towels are too old now . The pool is nice and big with bar access but its cleaning system is not optimal. The breakfast is a 3 star hotel breakfast in terms of choices and food quality. The food choices are exactly the same everyday . The rooms are spacious to the North American standard. Free valet and self parking are available. The hotel is located in the centre of the Panama City . Restaurants and shops are within walking distance. Taxi and Metro are inexpensive and nearby by walk .

The property is nice but average. Needs some updating.

This time staid at the hotel I didn’t feel welcome or comfortable staid with many upside down

I didn’t like my room because from my arrival I notice that the toilet leaks there were no washcloths for two people’s no services for cleaning, no welcome packages and I was locked out the room for almost 20 minutes because the keys card wasn’t working and they need a lock mixed for repairs. So I’m not to Happy with this staid this vacation at this property. And I paid over $1000 and not receiving a good services at all .

I saw that the hotel tried to charge my card 172.00 and when i asked the reception they said they did not know what the charge was for

Central location , convenience

Nice

Reception staff extremely helpful. And english speaking

Was awesome and incredible coming back next trip.

An excellent choice to celebrate our 45th Wedding Anniversary. It was unforgettable and truly enjoyable 12 day stay. Las Molas was an amazing restaurant and Maira was the best waitress everyday! Orlando, the night bartender at Bonsai Bar was always attentive and provided superior service. The you to all the El Panama staff!

This hotel needs renovation NOW

Love would go again

Love everything thing about it clean and nice , location etc . Love it

Extraordinario hotel

Unless I am mistaken I would have loved a gym. what I loved was the breakfast buffet

Very dirty the mattress has a sink in it the furniture extremely dirty the face basin was extremely dirty. The shower had here in it on the floor on the walls, the towels were dirty the window dirty. Flies on the corridor, die four days no one cleaned it I will not go back

It's was fun

More customer service is poor …

The hotel was nice, staff was friendly and I received room service everyday! The hotel is like 3 minutes walk from the metro/train station and a number of restaurants. On my next travel I will be staying here again. The only thing is that the pool shuts off at 8PM and that is around the time I returned from the mall so I didn’t get a chance to go into the pool.

The rooms are comfortable. There are a few shortcomings but the staff is always prompt in attending to them. The grounds are well maintained. Overall, the experience at El Panama was wonderful.

Highly recommended