Nice quiet Hotel With Excellent Service and Variety of Foods to Eat and Offers of Most Delicious Mouthwatering Pizzas 🍕 on Special Offers. With a Hint of the Aspel Blush 😊. Huge Hotel Makes you at Ease, Good location, Convenient for travelling to good well known locations. Good Views 👍

I am deeply dissatisfied with my recent stay. While I could have overlooked the dated condition of the room—such as dirty grouting in the bathroom, holes in the walls, and worn carpeting—the service and overall experience were far below any acceptable standard of hospitality. Despite booking and paying for a family room, clearly specifying that a child would be present, we were placed in a room directly above the function room and bar. Loud music continued well past midnight, making it impossible to rest. My partner had to approach staff five times before we were finally offered an alternative room at 11:45 p.m., which was still unsuitable as it only had a double bed instead of the double and single bed arrangement we needed. To make matters worse, I am 33 weeks pregnant, and we were traveling with our 3-year-old son. With a 3:30 a.m. wake-up for an early flight, the lack of rest left us completely exhausted and overwhelmed. What disappointed me most was the lack of consideration and proactive customer care. It should not take repeated complaints and late-night disruptions to resolve an issue that could have been avoided with better planning and attention to guest needs. This experience was unacceptable, and I hope future guests are treated with greater care.

Unfortunately this was a disappointing stay. The room was cold and the heating was on low and then went off and never came back on. Bathroom ceiling was black and full of mould which made the bathroom smell. I advised on check out and was met with did you ring down I advised that there are no phones in the room contact to reception. To be met with, you have a phone don't you.

For the price this place is alright if you just need somewhere half decent. Rooms are clean but everything is very worn around the edges and the lift often breaks down. The shower was all or nothing and ran way too much water, and towels were changed every day, so not very eco friendly or economical.

Tv not working Told reception Maria and was assured she would sort it or change rooms, Spa not open, went to David Lloyd, back after 2 hours, Maria had left and done nothing, then told they could do anything or change rooms, mattress was tired with springs sticking through room 113, very limited menu and couldn’t do veg options, took taxi to dine out

Staff very friendly & helpful. Bed uncomfortable & decoration tired & peeling paint.

Nice hotel, just off the M42 / M6.

Comfortable room, clean. Friendly staff. Good location.