Excellent stay, the rooms were lovely and the hotel staff could not be more obliging. I would stay here again anytime!

Staff & Location excellent. No WiFi for 3 nights stay in my room

Easy access to the city centre. The room was clean and efficient. It would had been nice to receive one small water bottle as a welcome gift, like other hotels.

We stayed in this hotel for one night and have nothing but praise. The facilities and cleanliness were outstanding, but what stood out the most were the staff. All extremely friendly and helpful, going above and beyond to assist us in finding a taxi and making sure we were comfortable. Special thanks to Ilaria and the waiter at the bar. Strongly recommend!

Wonderful hotel & service. Only stayed 1 night so they didn’t have to do much. But when they booked me for 2 nights rather than 1 night, they had implied that it may have been done accidentally by me online & that I would have to rectify it with Expedia, the agency I booked it through. However, when we got to our room (booked only for 1 night), I immediately received a call from the front desk, who had figured out it was an error in their own hotel software system, and told me not to worry or waste time checking my Expedia app to correct it. This was very much appreciated, since we only had 1 day in Milan & didn’t want to waste time unnecessarily checking something, that the front desk had corrected due to a computer glitch on their end. They were so kind and helpful & in taking the initiative to call me to inform me not to worry, that the mistake was not on my end, I could then enjoy my day in Milan. They get a 10/10 for initiative & helpfulness.

Business trip but unavailable wifi Hotel well located but was expecting way more

Excellent hotel! Great location with short walk to Brera. Very clean room and friendly staff. We left an important keepsake behind in our room on accident when we left and the staff had it waiting for us when we returned to Milan.

At first, we had a problem with the bathroom and went back to reception to change room. The person at the counter told me that I had to come back the next day, with some rude comments and a bad attitude. The next day, we were helped by Mario whom was extraordinary ! He found us exactly the room we were needing.