The TV was not working in the room which was disappointing and not worth complaining about because told the hotel was full.

Most of the eating options were closed, lighting outside of hotel was near non-existent, people who were obviously long-term residents were congregating in the parking lot, and the area around the hotel is filled with trash and needles. Inside is very rundown.

The room was dirty, found a chicken bone on the ground, door had yellow streaks all over, mold in shower, beds were hard, carpets stained and dirty, corners not vacuumed in a long time, hair in bathroom. Waited 40 minutes for hotel clerk to arrive at the front desk.

#1

Quiet room. Comfortable bed. Decent bathroom. One elevator only. One icemachine- needs signposting!!- all in working order. Good for our one night stay

The carpets smell horrible...stench was difficult to smell all night

The hotel was absolutely awsome. Everyone was extremely helpful and friendly. Made it feel like home. The room was just as the pictures showed. Definitely staying here every time I visit family.

I felt staff could have told us where the ice and pool was upon check in. The whirlpool was out of order, disappointing. They did replace fridge promptly that wouldn’t close.

I'm super annoyed that I paid in USD when the price was listed in CDN. That's not their fault, it's yours.

Loved that there was a safety bar in the shower. Bed and pillows were the best I have slept on in a hotel. Front desk staff were friendly.

The staff were very kind and a quick and resolved any problems quickly

Staff is great, always a pleasant stay

We booked 3 rooms. All where clean and comfy we will stay here again

Great stay and thanks for the UPgrade!!

Average Motel quality, staff were friendly and nice . Only issues were power outage during the stay and only 1 elevator for the entire Motel very overworked and at times the wait can be long.

In Sudbury for business purposes met my requirements

Beds has old coil supprt.. Very old construction. No pillow topper on the mattress. Toilet too low for taller people. Non standard height.

Good

No shampoo in room, had to ask, usually there is nice pump bottles now adays but not here... not enough towels, had to go get more Had to go to lobby from basement to get pool towels. Hot tub broken, apparently for quite some time No adjoining rooms available at all in hotel. Made it hard when we were 6ppl , had to get 2 rooms because they can't accommodate 6, and then had no adjoining rooms. Ughhhh! No coffee in lobby available Just smaller things but they made the stay a bit frustrating

Not as advertised.

Front counter staff were very rude! As i was leaving sudbury i got a call from them asking me if i was checking out, i explained to them that i already had so they just decided to hang up on me. It actually made me laugh but was very unprofessional. The hot tub is covered and the pool was very dirty i actually saw some very disgusting white substance floating around. I won't be staying there again.

My air conditioner kept making a weird noise when I was trying to sleep. A lot of tv channels are blocked off and you can’t rent any movies on it. I got a “junior suit” but it wasn’t very different than just a regular room. Wish there would’ve been a little kitchen area. There was also no sheets or blankets in the room for the pull out couch.

Place is okay! Bathroom in my room was patched and unpainted. Floors not updated

The staff were the only pleasant part of the stay. The moment we got there and every time we went in and out people were smoking in front of the doors cigarettes and other things. There was noise all night people partying in the parking lot. The room smelt like wet dog and we discovered the carpet was soaked still from having been washed, it was still wet in the morning, was not able to open the window it was broken and black mould was growing, also mould in the bathroom and something in the freezer. The sheets I was given for the pull out couch did not even fit. I was offered a room with 2 double beds but needed the 2 queens and pull out couch would of moved hotels but that point it was 9 pm with small kids and I tried a few places and nothing available that we could make work. I should of read the reviews better and avoided the whole situation Hotel would of refunded me but I booked through Expedia waiting to hear and hopefully it comes through

We were able to hear everything the upstairs room did and the were really loud until we complained to front desk . Didn't have the greatest experience.

Ok place

Wonderful staying for a night.

Restaurant is excellent

Room was very dirty (food on the floor when we arrived, stains on walls, stained blankets, yellow stained towels, moldy shower curtain and bathmat). Was not worth the money spent. Do not recommend.

I only stayed one night but staff was friendly and welcoming, check in was fast and easy and the food in the restaurant was very good.

It was awesome

Very clean and great customer service