Very clean. Helpful staff.

Our stay was incredible! The room was super cleanly, the bed was comfortable and the staff were just excellent. 10/10!

Gemma at reception was absolutely brilliant. Warm welcome and a great overall stay !

I stayed for the night as I was in town playing a poker tournament and the hotel was first class. Check in and check out was extremely smooth and staff member was very friendly. Excellent all round.

Small room in a slightly aging hotel. The staff were excellent though.

The noise levels were ridiculous , couldn’t really sleep due to the noise next door , hallway and the people outside my window. I went reception twice and no body was there. Will never book here again Also outside the front the entrance there were rats the size of squirrels running around. Disgusting

Very good stay . Good staff . Clean comfortable.

Lovely refurbished hotel, breakfast was great, staff friendly and helpful

Nice, clean room, staff are professional and polite, the location is ideal for my visit, and the food is of a reasonable quality if not outstanding. It was noteworthy that the towels in the bathroom are both soft and of a decent size. The bed was a bit spongey, the pillows too hard, and the duvet too heavy. There were only two sweeteners with the coffee, which isn't enough, and the onscreen information is out of date. Signage within the hotel is poor.

Nice clean hotel shops just round the corner and close to motorway network ideal for what was required

Great experience

Hotel very clean and staff extremely helpful

Friendly and helpful staff on reception. The room was 'adequate' .... that is by no means meant as a negative. There was all the facilities expected, nothing outstanding. Good choice of lovely food, all well signposted with allergens etc. The Jacket Potatoes on Saturday were delicious!!

We stayed for a night in their 2 bedroom apartment, room 115. On the surface, all looked good but upon closer inspection the place needs a good clean. You can write your name in the dust on the blinds, there was left over cereal in one of the cupboards, hair in the bath and the carpets were filthy behind the doors so they obviously just hoover around things. The toilet had come away from the wall causing our daughter to nearly fall off and there was a strong smell of cigarette smoke while laying in the main bed. Not sure if the smell was from the mattress or coming from other rooms. No information was given to us about the hotel when we checked in although the receptionist did point us in the direction of the room as it’s up several different flights of stairs. There isn’t a lift and so if you aren’t able to hump your luggage up lots of stairs this might not be the hotel for you! We weren’t impressed and will not be returning.

Jo and Martine wonderful receptionists. Very friendly very helpful. We couldnt ask for a better service thank you

Very clean and quiet. Breakfast was the best I’ve had, pleasant and friendly staff. Had a lovely weekend stay.

Overall service was good,however there was a rug in my room which made the room have a smell.

Nice large friendly Holiday Inn Room air conditioning didn’t work but reception provided a fan straight off so no problem at all Breakfast team were very good even Sunday morning with loads of young rugby teams staying everything was well stocked and tables constantly cleared and clean The breakfast choice was excellent as was the food quality

Perfect for an overnight stay.

Good breakfast Not so good, bed very soft, pillows solid, not having our included mini bar restocked, being put next to the air conditioning fans when asked for a quiet room, AC in room not efficient, paying extra for parking.

Great hotel, good value, excellent breakfast and really friendly staff

Thank you yo Richard for an excellent check in.

From the very friendly welcome at check in, through to equally friendly check out. All the staff are friendly and always smiling. The room was good, large, and comfortable. Breakfast absolutely excellent. Lots of choice, everybody's catered for. There's a couple of supermarkets close by. A pub at the top of the road, The Red Lion, and a well serviced bus to the city centre if needed. My only irritation was some other guests! Why people think it's ok to let their room doors slam, especially later in the night, equally annoying is the need to have loud conversations across the corridors. This is no fault of the hotel. This is just peoples ignorance. Overall though, I would recommend staying at the Holiday Inn. I will certainly stay again.

My stay was cut short due to my van getting broken into and all my tools stolen. I was parked under a camera close to the entrance. I understand hotel is not responsible for my vehicle but I still had to pay for the room on the last day. Didn’t think much of the hotel customer service. Hotel itself was lovely.

Fantastic venue.

Always stay here when visiting family, comfortable hotel, staff always friendly

Easy access from M6 and nearby locations

Staff were friendly & helpful

Very pleased. Absolutely nothing to complain about. Food was superb. Thank you

Lift not working on arrival had to go downstairs with cases

Apart from the shower needing a bit more power behind it, all good

Good value for money, vlean and close to motorway