The hotel room can be quite noisy. Between 7:00-8:00 AM, there are noticeable sounds of goods being moved, trash bins being handled, and glass bottles being sorted, which may disturb light sleepers. If you prefer to sleep in past 7 AM, this might not be the best choice. Additionally, the room temperature tends to fluctuate between too cold and too hot, making it challenging to stay comfortable throughout the night.

Firstly, hotels.com needs to update its description because the ONLY reason I chose this hotel was because of the roof terrace, and when we arrived we found out it was closed. Then the room. What a letdown. It’s over £200 a night (breakfast not included) and is small, filled with tired, cheap furniture, the plumbing gurgles all night, then at dawn you get woken early because the curtain is too small to cover the window. Really takes you back to student accommodation. It’s like a £40 travelodge. And I’m not saying the room had been neglected for months, but if you do avail yourself of the free water bottles (tepid, because of course there’s no fridge), you’ll find the caps are still detached. So at least 4 months old. The hotel claims each room has a tablet so you can read the papers and order room service, etc. Our room didn’t have one. But the Wi-Fi didn’t work either, so maybe that was intentional. Also no phone signal, so if you’re looking for a digital detox, this is the room for you. I also asked for bikes - free bike hire is on the amenity list - but the bikes don’t have lights on them, and when you can only check in at 3.30pm there’s not a lot of daylight left in November. I was told by a staff member that I could ‘risk it’ and ride around without lights, but no thanks hun. That would be illegal and I would definitely get into an accident. The spa is nice, but it’s super small and busy with more than 6 people there so we had to get out of the jacuzzi sharpish.

Hotel in a great location but google maps not helpful so use the hotel instructions. 5 mins walk to the colleges and lots of places to eat nearby. Room good but you could hear others talking adjoining room. Nice facilties in room and staff helpful. Did not eat there so can't comment. Staff helpful and valet parking a bonus.

Staff amazing, early check in and a complimentary room upgrade

The room was spacious and comfortable, and the staff members were all professional and polite.

I paid more than quoted and could not prove it to the property as I did not receive a confirmation from Hotels.com. I’d paid £313 when quoted below £250. Very disappointing.

all good - great city centre location

The hotel in general needed updating and the furniture in the bedroom was very outdated. The bed was very firm and quite uncomfortable but the bedding was good quality. We complained about noise at about 10pm and asked to move as our room was directly above the air conditioning unit which was very loud, but were told there were no alternative rooms available. We were also woken up by lorries in the alley outside our room in the morning. Staff were lovely but were wouldn’t start again