Laundry room outside of hotel; no coffee pot in room; overall not clean, I.e rugs in hallway worn and unclean; never heard any vacuum cleaner.

Desk staff was amazing. Cleaning was on their job. Amazingly nice and smiling. The rooms were immaculate. Clean and neat. I would select and recommend this location for De Soto & surrounding cities. DAP

The staff on arrival were not inviting. The room had a scratched and broken tub. The sofa was dirty and the air conditioning had an odet.

Service was great i was able to check in early

Front morning desk worker can be a little more friendly and welcoming to guest.

Bad

The room had fleas, it smelled really bad. The Mgr did NOTHING about it. NO ROOM TRANSFER, NO REFUND. I would NOT stay there again nor recommend it to anyone.

The staff was absolutely amazing.

Clean. A place to stay comfortably.

Everything was very good but the shower wasn't good shower door would've stay close and the water pressure just came out slow

Convince

Me and my sister went here for a one night stay and when I tell you we had many problems tbh I would rather go to motel 6 sorry but it’s true, we already paid for the room online and called the hotel to confirm it , I asked what all I need to check in she told me my ID and that’s it so when we got up there she ask for my ID and I waited for her to check me in then say I need to give a $50 deposit which i had no problem paying but I asked her before I got here what all I need , she never said anything about an deposit so I pay it and we got the room so we get in the room and get ready to see my family we leave and come back the door is wide open thank god nothing was taken but it was wide open it all out stuff in there and we looked at the door it was messed up to where u had to slam the door to close it all the way , we then then go to sleep just to wake up to a huge dead roach and a pile of ants in out belongings and on the floor I’m very upset and my whole trip was ruined

There were roaches in the room. Roaches were on the fridge and crawled between the nightstand and bed!!!!

Everyone treated my family with respect excellent customer service!!!We will be back😊I enjoyed our room being outside where it is easy to get to my car and we are right off the highway, the staff is so helpful and there wasn’t an issue when showing the staff we payed through Expedia,The staff made us feel welcomed and comfortable!

It was a comfortable experience

Bad service

Friendly & accommodating !

The room needed spraying for rodents. Unsatisfactory

Very nice

Decent property for a good price. Good for trips on a budget. Staff was very friendly!

Perfect thank you

Dated

Someone entered my room on day 1 came back and lights were on and had turned them off. Every night I came back to seven bugs including roaches all over the floor and I have pictures and videos

The housekeeping service had a lot to be desired. The breakfast service needed fresh fruit.

It was great help

Great service bu reception.

I liked that it was close to Cracker Barrel. The food is always good at Cracker Barrell. The staff was friendly and the room was clean.

It was smelly out in the hallways and breajfast could have been better.

This place reeks of cigarettes. It is clean and a standard two queen beds room, but I wouldn't stay here again. The continental breakfast was the smallest I have ever seen and the gym is closed.

The price was good but the door had a I/2 inch gap around it. Pretty old place.

Great and clean

This place is horrible. I asked for a room on first floor at checkin. The lady at the counter told me all the rooms on the first floor have doors on the outside and recommended since i have a child she suggest advise against it. The water was not hot in the showere and when i addeesses it the attendants said the entire building was that way. The toilet was broken and didnt flush