My wife and i enjoyed the quality of the food. We really appreciated the view from our suite. And the staff was nice too

The lobby is nice once you come in. The room is what I had an issue with. The air conditioner was leaking and since there was no carpet, it was slippery. I did not like that there was no safe in the room even though the site stated that a safe was in every room. The breakfast was great and so was lunch and dinner at the restaurant. The bakery section service was extremely slow and the waitress had to come and attend to me the two times I went to order something from the bakery section since the worker there was just standing there. After the second time, I no longer wanted to deal with her and would get something from outside the hotel for my son and I. The staff in the restaurant itself was wonderful and attentive. I would recommend Thursday night as they have a live performance.

Quite and centric

Expensive and busy. Not very customer friendly. They did not accommodate family members on the same floor rooms, even though it was promised when booked.

The best things about this hotel are its location and the large pool (however the poolside bar is never open). The hotel needs a refresh. The furniture is quite worn and does not live up to IHG standards. However Lourdes and Ulysses were absolutely wonderful hosts/servers. Their bright smiles and excellent service made the stay special.

Very good and beautiful view

Excelent option to stay iin Panama, close to every turist location and shopping areas

Our room balcony had great view of the ocean. The swimming pool was great.

Beautiful hotel with amazing service

Terrible night kept awake by loud noises all night long. Ac in room very noisy. Plumbing very noisy. Reception area very noisy. Could hear every other guest moving around room, running baths /showers, flushing loo, hanging clothes in wardrobes etc etc all night!

The property was well kept and always clean also the staff was very friendly and helpful

The check in was very efficient and the room upgrade was very nice.

Nice and clean

The hotel rooms seem a little outdated - Slightly below what I would expect from an intercontinental hotel but The hotel has a very nice pool and the views are nice. Staff is friendly. Good location

The staff members are very friendly and helpful, especially Ana and José.

The staff was so nice from the front desk to the restaurant. They make me feel like home

This hotel is right on the boardwalk in the modern part of the city. It’s about a 35 minute walk to Casco Viejo or the historic part of the city. The pool area is very nice. The restaurant has great food for breakfast, lunch and dinner. Staff was very friendly. Area is very safe and clean.

Older hotel had a lot of character.Maybe needs some new bathroom fixtures and countertops but not off-putting. Overall a very positive experience.

Phones didnt work, never fixed. Attention was bad overall.

suggest to add tea table in the sofa area

Intercontinental level of quality in everything.

good location

Excellent Hotel for travel.

Convenient place to stay. Close to everything, good staff and food

Best hotel in the city. Amazing views, amazing swimming pool, great gym. Super attentive staff. It doesn't get better than this place.

Great location just across the street from the water. Centrally located. Amenities are fine. The room was comfortable.

From the moment we arrived the staff made sure that our room was clean and that their housekeeper had inspected it. Our suite had a view to the ocean and it was very comfortable. The breakfast buffet had a variety of delicious food to choose from, including an omelette station. The staff at the restaurant was also phenomenal. The “Cinta Costera” is at a convenient front walk from the hotel. The staff at the hair salon was amazing as well. They quickly accommodated me to fix my hair and did an amazing job in record time. Although my visit to Panama was impromptu and short due to a death in the family, our hotel experience made this difficult time amenable. I will rate the hotel 10 out of 10 stars not only because of their excellent amenities but also because ALL their exceptional staff.

Most staff were helpful and welcoming. Our first room a bit dirty and the carpet was welted in several areas either due to a flood or aging. We changed rooms after the second night. Pool area was nice until something fell off of a high balcony from the residence next door. Overall it was an ok stay.

Experience a problem that was addressed within a few hours. Great service this is the way a hotel is supposed to be. Concierge was excellent with choices of excursions. Totally enjoyed

The hotel was very clean, and had good breakfast. Our view was awesome, and was located in a prime spot.

Great properties Best staff Only complaint No bar service on Sunday

Everything was nice, l am thinkingof going back in a few nmonths and staying at the same hotel.