Woken up at 3am with guests playing loud music. Fights/arguments in the parking lot. No soap or shampoo in bathroom. Way Too expensive . Happy that my car wasn’t broken into overnight.

This hotel was disgusting under the beds there was probably two trash bags of trash. The room has a kitchen with nothing in it waste of space and we was counting on it having pots and pans and silverware didn’t even have a coffee maker so the food we brought was for nothing.The hallways was filthy elevator was dirty smelled of rotten fish sticks and trash in the hallways. Outside beer bottles and trash all outside. My advise DO NOT STAY HERE!!!!

Arrived late and even though they said on the phone earlier when I called that it wouldn't matter, when I followed their directions to check in they Said they'd cancelled my reservations for the duration. So I had to find another place to stay at 3am

Knowing this was a 2-3 star hotel for s short trip is i wasnt expecting much and the experience delived was slightly better than expected. The room was clean it wasnt anything super special but definitely large enough for a family of six to not be cramped for a two day stay.

This was the dirtiest hotel that I've ever stayed at. The pictures online made the place look nice, but in reality there wasn't any care to take care of the property. Our room had greasy finger prints all over the microwave, a gray film on the front of the dresser, something I hope was chocolate all over the couch, just to name a couple of issues. Although the place is advertised as smoke free,the whole place smells of cigarettes. We even witnessed someone walking out of hotel smoking and saw a crushed butt on the carpet in the main hallway. We checked out after just a few hours and moved to a Hilton property for only a few dollars more. I wouldn't recommend this hotel to anyone.

Nice

Located in a good area

Dog droppings/cigarette butts all around entrances. Refrigerator sounded like a jet engine. Shower drain plugged.

The front desk lady was very rude. The people next to us at the TV up all night.

For it to be on Main Street I thought it would look and be better it reminds me of a motel 6 cards to get in doesn’t work on the doors you have people outside standing around like it’s a club the rooms could be so much better it is very worn done

The towels were limited I stayed 3 nights 1.75 for new ones,no sleep upstairs stay was loud. Very disappointed.

It is completely unacceptable that you did not have any pots/pans/plates/silverware for me to use in my room. The entire reason I booked at your location was because I needed a kitchen. After checking in, when I went to get pots and pans they told me they no longer offer that. They said I could buy a set if I wanted, but they were out at the moment so I couldn't buy it either (not that I would have spent money on that). Why should I buy a set when your hotel should include this, and why does your advertising mention a kitchen with pots and pans when you do not offer it? That is blatant false advertising. TO make it worse, two days later after checking in, I got an email from you saying: "need pots and pans, check the front desk" or something like that. The fact that you do not offer it and then send me an email telling me I can get something you no longer offer is horrible customer service. I may never stay at your hotels again. Truly horrible.

Room was clean. Mattress was uncomfortable. No coffee in the morning. Took the iron and board out of the room. No Kleenex. Very disappointed in the hotel overall and we’ve stayed there before

I travel from Chicago to Mishawaka Indiana to stay at one of your location I get there and the manager informed me no more rooms available and on top of that they did not except cash. It was just one of the worst days of the month I’ve been through. I would never stay at one of your locations or recommend it. Sorry for the bad review. What is the truth? Have a good day and a blessed year yours truly Mr watts

Mattress very comfortable. Very clean No wastebasket in bathroom. Entry light did not work. Recliner was almost impossible to work inwould stay again though.

Easy access

We were 3 couples on our way to notre dame game from nj. One hour before we were to arrive at extended stay they called to say they were overbooked and we needed to find another hotel. Who does that. I had booked this afew months before. I will never give extended stay my business

It was convenient to the bus line and also to several eating outlets. Very clean and quiet.

Good stay

They were having issues with evicting more permanent guests. The hallway smells like pee near my first room. Switched rooms because the pullout couch i needed was broken. Second room had a broken toliet, the pullout coach was dirty. Staff was great on trying to fix the issues.

Lots of pets at this property. Hallway smelled strongly of pet urine. My room reeked of peanut oil. Staff not at all visible. At least it was quiet. Forgot my pillow and staff was totally unhelpful in getting it back to me. Never been happier to check out of a hotel.

Staff helpful and friendly. Property felt run down. Funky smell in the room though it was clean but they had left the window open when I checked in so someone noticed it snelled musty. Probably would not stay here again.

The young lady at the front desk was very nice at check in and she also came to my room to check the television for me and check out was great too! I will definitely stay here again in the future.

Fitness center was closed most of the time to store refrigerators, mattresses and other room equipment. Often left the room in the morning to the aroma of marijuana having been smoked somewhere nearby. The kitchenette reminded of an 80’s trailer. Our door would not lock via the deadbolt. Pets were allowed and the smell definitely fit that policy. Overall, we will not be returning due to those issues. The staff however was friendly, convenient and great in every aspect.

The room was dirty it smelt so bad in the room the overall hotel smelt like wet dog and cigarettes. There were cigarettes buds under my bed and trash under here there as well. It wasn’t a good hotel stay. I checked in at night and the young women was rude as well. Would not stay again.

Room was nice plenty of space. Kids enjoyed except no pool at hotel but they survived lol. Only bad thing i notice and didnt like was stink bugs in room a few in window but you seen them at the door exits on wall & hanging aroud door.

It was real nice and staff was very welcoming

Checked in at 5pm staff on site were awesome

When I went to check in they had no knowledge that I had already paid. They argued even after I showed the hotels.com email. They also said I way over paid w hotels.com

Did not have room we requested available. Downgraded with no change in rate. Room A/C was very noisy. Furniture was shoddy especially the desks and coffee table. This is the LAST time we'll stay at this chain.

They didn't give me a room..i had t9 go somewhere else

Its was amazing the people here are great.